Windows 11 Pro and Adobe download

Forum|Forum|1 year ago
May 5, 2024
2 replies
2951 views

Hwello I hav e new laptop and cannot get adobe reader to instal. I can work in creative cloud online but not not on my laptop. Thanks.

Installation

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kglad

Community Expert

https://learn.microsoft.com/en-us/answers/questions/1342497/how-to-download-adobe

kglad

Community Expert

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.

<"moved from download & install">

M

Michael37176229y1ypAuthor

Participating Frequently

Thanks I just can't figure out how to instal adobe acrobat reader DC on a brand new laptop. From the microsoft store I get this message.

kglad

Community Expert

I had the creative cloud desktop, but couldn't install the reader from the siute of apps in that platform. I've tried from adobe, microsoft apps, etc and just cannot get it to install. I have Windows 11 Pro so the "S" mode isn't the problem.

you can skip to the cleaner (ie, last) step, if there's nothing currently installed on your computer:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-messaging

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

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