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Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

New Here ,
Oct 26, 2017 Oct 26, 2017

I get the error Windows cannot access the specified path or file or administration permission issue.  I run Windows 10 on Dell PC Pavilion.  Reader worked fine up until two days ago.  then nothing and I am the only user on this computer.

I have seen this message in the Forum but where would I find %temp%   ???

Please try the following:

Delete the following files from the %temp% location (backup these files before deleting)

AdobeARM.log

AdobeARM_NotLocked.log

ARMUI.ini

Launch Adobe Acrobat Reader DC, and click on Help > Check for Updates

If you are still seeing the error, try and delete the folder C:\Program Files (x86)\Common Files\Adobe\ARM

Now initiate a repair operation for Adobe Reader from within the Control Panel.

Let me know if this works.

Thanks,

Abhishek

Update:

I changed the "Open With" under properties to "Edge" browser.  I can now view the pdf after the Edge browers opens.  I really dislike Edge.

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Adobe Employee ,
Dec 11, 2017 Dec 11, 2017
LATEST

Hi Abhishek,

Sorry for the delay in response.

You can locate % temp% folder by pressing and holding windows key and press R key on the keyboard, type %temp%  and press enter. You may also try troubleshooting steps suggested in the links below:

Windows cannot access the specified device, path, or file.

Permission Issue with Reader; Removed; Will Not Reinstall

Feel free to update this discussion if you need any further help.

Shivam

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