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Windows Cryptographic service provider an error

New Here ,
Nov 05, 2018 Nov 05, 2018

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Hello when i want to sign a document, i see an error;

The windows Cryptographic service provider an error: the keyset is not defined. Error code: 2148073497

Please help.

Thanks

Edit: Adobe Acrobat Reader DC

Release : 2019.008.20080

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correct answers 1 Correct answer

Adobe Employee , Nov 22, 2018 Nov 22, 2018

Hi ibrahimkerim,

As per the issue description mentioned above, you are getting windows cryptographic error when trying to sign a pdf in Acrobat Reader, is that correct?

Could you check if an update is available for your signature device? You may also visit the driver manufacturer to check for an updated driver.

Windows cryptographic service provider error, error code 2148073485

Also, try re-creating the digital ID and/or Crypto folder as suggested in the following help document and check:

Signature creation error when you sign a PDF (Adobe Acrobat 8, 9 on Windows)

...

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Adobe Employee ,
Nov 22, 2018 Nov 22, 2018

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Hi ibrahimkerim,

As per the issue description mentioned above, you are getting windows cryptographic error when trying to sign a pdf in Acrobat Reader, is that correct?

Could you check if an update is available for your signature device? You may also visit the driver manufacturer to check for an updated driver.

Windows cryptographic service provider error, error code 2148073485

Also, try re-creating the digital ID and/or Crypto folder as suggested in the following help document and check:

Signature creation error when you sign a PDF (Adobe Acrobat 8, 9 on Windows)

You may also refer to the following forum thread discussing the similar issue:

The windows Cryptographic service provider an error: the keyset is not defined. Error code: 21480734...

Let us know if you need any help.

Shivam

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New Here ,
Mar 01, 2023 Mar 01, 2023

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I have updated all my drivers and still, I'm facing this error.

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New Here ,
Jul 01, 2023 Jul 01, 2023

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I updated the signing drive Hyper PKI. But no use. Any other solution.?

 

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