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Word for MAC 2016 file can't save as PDF.

New Here ,
Sep 05, 2015 Sep 05, 2015

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When trying to save a word document as a PDF I continually get an error. I use File save as in word. I have never had this happen before. I am using Macbook Pro 10.10.5 Yosemite. This only started happening recently when I upgraded creative cloud software.

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correct answers 1 Correct answer

Sep 05, 2015 Sep 05, 2015

Hi tammyd41624698,

This is a feature of MS Word 2016, so I will recommend you to consult the Microsoft support team as they have expertise on this application.

They will surely help you to get it fixed.

Regards,
Aadesh

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Sep 05, 2015 Sep 05, 2015

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Hi tammyd41624698,

Do you have Reader or Acrobat installed on your Mac, also let me know the version?

Make sure you are following the steps mentioned in this link Save as PDF in Word 2016 for Mac to save File as pdf using Word 2016 on Mac.

Regards,

Aadesh

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New Here ,
Sep 05, 2015 Sep 05, 2015

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Thanks Adesh, the steps provided in the link are exactly what I did. This is strange because I have never had a problem saving a word document as PDF. I click file save as choose pdf as the format then get an error that I can't save the file. I am running Adobe Acrobat Reader DC Version 2015.008.20082

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Sep 05, 2015 Sep 05, 2015

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Hi tammyd41624698,

This is a feature of MS Word 2016, so I will recommend you to consult the Microsoft support team as they have expertise on this application.

They will surely help you to get it fixed.

Regards,
Aadesh

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New Here ,
Sep 20, 2017 Sep 20, 2017

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Have anyone found solution? I meet the same issue.

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New Here ,
Apr 20, 2018 Apr 20, 2018

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Hi, It's April 2018 and I am having the same issue. Word 2016 on Mac, and I can't seem to convert any of my word docs to PDF. I only have Acrobat Reader but that has never mattered in the past. What is going on?

Save as > PDF > Best for Printing> and I get the error message "The document "[name]" could not be saved as "[name]""  I have tried renaming, in Word and in the save as, I have tried converting other word documents, and always the same. Nothing will convert to PDF. I have never had this issue in the past. Please help.

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LEGEND ,
Apr 21, 2018 Apr 21, 2018

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As we said, this is nothing to do with Acrobat Reader. It has nothing to do with Word saving as PDF. Try a Word forum.

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New Here ,
May 14, 2018 May 14, 2018

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I had the same problem today. Solution = open Word document and select File, Print and at the bottom left click the drop-down menu beside PDF and the option is Save as PDF and this lets you save the doc as a PDF. A long way around compared to earlier Mac Word, but it works. Shortening the name does not work.

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New Here ,
Apr 30, 2018 Apr 30, 2018

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Same problem.  I solved it by using a short file name.  The WORD file name was long and had a "+" in it and could not be converted.  Changing to a one-word file name worked.

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