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A
Anonymous
September 6, 2017
Answered

Wrong Empty Page

  • September 6, 2017
  • 1 reply
  • 609 views

Why does it keep saying wrong empty page after reading 2 pages

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi Alisad,

    Based on the issue description mentioned above, Reader says empty page after reading two pages, is that correct?

    Please check if an update is pending for Reader- click Check for Updates under Help.

    You may also visit the following links which discuss the similar issue:

    How can I get read out loud to work on MAC for adobe reader?

    Adobe Read Out Loud?

    Trouble with Read Out Loud; it won't do more than 1 page

    Thanks,

    Shivam

    1 reply

    Adorobat
    Community Manager
    AdorobatCommunity ManagerCorrect answer
    Community Manager
    September 6, 2017

    Hi Alisad,

    Based on the issue description mentioned above, Reader says empty page after reading two pages, is that correct?

    Please check if an update is pending for Reader- click Check for Updates under Help.

    You may also visit the following links which discuss the similar issue:

    How can I get read out loud to work on MAC for adobe reader?

    Adobe Read Out Loud?

    Trouble with Read Out Loud; it won't do more than 1 page

    Thanks,

    Shivam

    A
    Anonymous
    September 7, 2017

    Would it matter if my computer is a windows 10. Would that make a difference

    Adorobat
    Community Manager
    AdorobatCommunity Manager
    Community Manager
    September 7, 2017

    I did the check for updates and it still says wronging empty page.


    Hi Alisad,

    That shouldn't be a concern as I tried replicating the issue on Windows 10 machine and it was working without any problem.

    Please try changing default voice by going into Edit > Preferences > Reading.

    Uncheck the box next to "Use default voice" and select Microsoft Jira Desktop from the drop-down options.

    Reboot the machine and try again.

    If that doesn't work, disable Protected Mode by clicking on Preferences > Security ( Enhanced ) > uncheck the box Enable Protected Mode at startup.

    Click OK and relaunch Reader.

    Please note: Disabling Protected mode is for troubleshooting purpose only. Please turn on the feature once the troubleshooting is complete.

    -Shivam

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