www.adobe.com/go/pdf_forms_configure

Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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I am getting this. How do I install on my PC:

The document you are trying to load requires Adobe Reader 8 or Higher.  You may not have Adobe Reader installed on your viewing environment may not be properly configured to use adobe reader

For information to install

www.adobe.com/go/pdf_forms_configure

How do I do this?

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View PDF , Windows

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correct answers 1 Correct answer

Adobe Community Professional , Mar 30, 2020 Mar 30, 2020

Save the file locally and then open it using Adobe Reader. Do not open it in the browser window.

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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What is your installed Reader version?

Are you using a browser that uses its own PDF viewer (Chrome, Firefox) instead of the Adobe PDF plugin?

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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how can tell that? im a rookie?

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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What is your operating system?

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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where can i find that?

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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Surely you know if you are on a Windows computer or on a Mac.

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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Yes, LOL windows.

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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Ok, back to my earlier questions...

What Reader version do you have installed?  Open Control Panel, then Programs & Features, under 'Adobe Reader' or 'Acrobat Reader' it should tell you the installed version number.

What browser are you using: Internet Explorer?  Firefox?  Chrome?  Opera?  other?

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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11.0.10

Explorer

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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Ok, now let's check if the Adobe PDF Reader plugin is enabled.

On Internet Explorer click Tools, then select Manage Add-ons.

On the Manage Add-ons panel, select Show: All add-ons.

Now, under Adobe Systems, Incorporated, you should see Adobe PDF Reader; does it say Enabled under the Status column?

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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Your reply is empty!

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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There was no adobe in that screen.

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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Are you sure you changed Show: to All add-ons?

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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Yes...only seeing Canon Inc, Microsoft corporation, microsoft windows third party, no availabe as sections. this is on Explorer. I do also use Chrome on my computer.

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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That is strange!

Try to repair Adobe Reader: open Reader (from the desktop shortcut), then under the Help menu select Repair Installation.

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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P.S. make sure that Internet Explorer is closed when you do the repair.

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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Taking forever after shutdown stuck at 30% updated for a while

Sent from my Verizon Wireless 4G LTE DROID

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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im back...still don't see it.

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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Very weird; I have no explanation for this.

What Internet Explorer version are you using?  [Help | About Internet Explorer]

What happens when you click on this link: http://helpx.adobe.com/pdf/adobe_reader_reference.pdf ?

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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Thanks for your help. Maybe something my computer guy put on my computer to restrict it? I'll call tomorrow

Not sure what Internet Explorer

I am in Chrome now and that link opens up fine as a Pdf file. I never have problems opening.

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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Chrome does not use the Adobe Reader plugin.

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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Explorer 11

11.0.9600.17690

update version 11.0.17

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LEGEND ,
Apr 08, 2015 Apr 08, 2015

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Did you try to open my link in Internet Explorer?  What exactly happens when you do that?

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Community Beginner ,
Apr 08, 2015 Apr 08, 2015

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I have mozilla firefox on my machine.

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