Copy link to clipboard
Copied
I am needing a document open and am having zero luck. I have the newest Adobe on my computer and on my phone. I've tried ever way I can think to get it to open and have no clue what to do at this point. Any advice is appreciated! Thank you.
I also have attached a picture of the message that pops up every time I attempt to open the document
Copy link to clipboard
Copied
You must open it in Reader, using Mac or Windows only. You cannot open it in a web browser even if Reader is installed. Download to desktop, then open in Reader.
If you feel you ARE already opening in Reader, please give a screen shot showing the Reader window with this message shown in it.