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A
AvianLover
Participant
January 13, 2017
Question

XI Adobe Printing Issue

  • January 13, 2017
  • 4 replies
  • 603 views

Until today was able to print PDF files once opened.  Now HP printer only allows "save" - print option grayed out.....help!

    This topic has been closed for replies.

    4 replies

    T
    Test Screen Name
    Legend
    January 13, 2017

    You are viewing a PDF file in Chrome. This has nothing to do with Acrobat Reader, or Adobe, at all. It's all part of Chrome, even the PDF printing.

    However, the problem is similar. Click CHANGE if you want to go back to printing to a printer.

    A
    AvianLoverAuthor
    Participant
    January 13, 2017

    Will give it a try. Chrome has changed and not necessarily for the better. Thanks for your help.

    Lynn

    Sent from my iPhone

    T
    Test Screen Name
    Legend
    January 13, 2017

    As I said, no need to upgrade or troubleshoot.

    A
    AvianLoverAuthor
    Participant
    January 13, 2017

    I do not have "print to file" on.  When I open a new pdf doc in my email, it says download and then I save to computer, from there, I click and open it to automatically print.  Now if I open the doc this is what appears.  No option to print.......

    T
    Test Screen Name
    Legend
    January 13, 2017

    This is a very familiar thing, and there is no need to update or troubleshoot.

    It happens when you accidentally switch on PRINT TO FILE in the print dialogs. Turn it back off!

    S
    Community Manager
    sb116Community Manager
    Community Manager
    January 13, 2017

    Hi Avianlover,

    Try updating the application to Reader DC and also please refer to the link below and see if any of the steps help:

    Troubleshoot PDF printing in Acrobat and Reader

    Let me know if you still need help.

    Thanks,

    Supriya

    A
    AvianLoverAuthor
    Participant
    January 13, 2017

    I don't want DC because it will not allow me to review previously saved pdf's that I may need to open. Had to uninstall it to allow access to previous PDF's. I will review trouble shooing but have been down that road.

    Sent from my iPhone

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