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Acrobat Reader DC - Found a higher version

New Here ,
Nov 18, 2016

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Unable to install DC on Mac Sierra. Error message "Found a higher version Adobe Acrobat Reader DC in the installation location. Installation will terminate."

Tried deleting Reader DC from the application folder & reinstalling as root - to no avail.

Any advice appreciated.

Thanks

Hello mauricet1469745

Delete it from Trash as well, then try installing.

Please keep us posted how it goes.

-Thanks

Acrobat team

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Acrobat Reader DC - Found a higher version

New Here ,
Nov 18, 2016

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Unable to install DC on Mac Sierra. Error message "Found a higher version Adobe Acrobat Reader DC in the installation location. Installation will terminate."

Tried deleting Reader DC from the application folder & reinstalling as root - to no avail.

Any advice appreciated.

Thanks

Hello mauricet1469745

Delete it from Trash as well, then try installing.

Please keep us posted how it goes.

-Thanks

Acrobat team

Views

4.4K

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Adobe Community Professional ,
Nov 18, 2016

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Adobe Employee ,
Apr 11, 2017

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Hello mauricet1469745

Delete it from Trash as well, then try installing.

Please keep us posted how it goes.

-Thanks

Acrobat team

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New Here ,
Jan 08, 2020

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I got same error and after did above, ploblem is fixed. thansk you.

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