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ACROBAT READER DC LAGGING ISSUE

New Here ,
Oct 19, 2018 Oct 19, 2018

When open a document it hang for some moment . (in workstation pc)

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correct answers 1 Correct answer

Adobe Employee , Oct 22, 2018 Oct 22, 2018

Hello Rashedr,

We're sorry for the trouble you had with Adobe Reader, what is the dot version of Adobe Reader installed? To identify the current version installed, take help from the article Identify the product and its version for Acrobat and Reader DC

Which operating system/version are you on? Reset Adobe Reader's preferences once and reboot the machine, to reset the preferences, refer to the article How to reset Acrobat Preference settings to default.

You may also refer and try the suggestions

...
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Adobe Employee ,
Oct 22, 2018 Oct 22, 2018
LATEST

Hello Rashedr,

We're sorry for the trouble you had with Adobe Reader, what is the dot version of Adobe Reader installed? To identify the current version installed, take help from the article Identify the product and its version for Acrobat and Reader DC

Which operating system/version are you on? Reset Adobe Reader's preferences once and reboot the machine, to reset the preferences, refer to the article How to reset Acrobat Preference settings to default.

You may also refer and try the suggestions from the following article Troubleshoot errors, freezes | Adobe Reader | Windows

let us know how it goes and share your observation.

Thanks,

Anand Sri.

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