So we have a powerbuilder application which is having issues with viewing/opening pdfs using this dll. It uses a Microsoft Web Browser oleobject in order to open, view and save pdfs. When we update to 2018 some environments are having issues and the crash reports are indicating acro is the faulting module. The crash for me was happening when I attempt to close the window which is supposed to show the pdf (instead i just see a grey background). If I let the window idle (for about 3 mins) instead of closing it i will get a message stating "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again.(103:103)".
Disabling the setting for protected mode in adobe does prevent the issue. Is there any other better/permanent solutions to try? (other than reverting to XI)
Faulting application name: PB120.EXE, version: 12.0.0.5530, time stamp: 0x4bb82661
Faulting module name: AcroPDFImpl.dll_unloaded, version: 18.11.20040.19174, time stamp: 0x5af4c493
Exception code: 0xc0000005
Fault offset: 0x00037e45
Faulting process id: 0x2550
Faulting application start time: 0x01d40fac03e000a5
Faulting application path: C:\Program Files (x86)\Sybase\PowerBuilder 12.0\PB120.EXE
Faulting module path: AcroPDFImpl.dll
Report Id: 06cdfecd-8c7e-4a62-9e41-dd92a1fa71e2
Faulting package full name:
Faulting package-relative application ID:
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