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Adobe Acrobat 32BitMAPIBroker funktioniert nicht mehr

New Here ,
Aug 17, 2020

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Hallo,

 

ich habe das Problem, dass auf meinem Terminal-Server die Folgende Meldung kommt: Adobe Acrobat 32BitMAPIBroker funktioniert nicht mehr.

Der Fehler kommt wenn ein User ein geöffnetes pdf via Adobe Acrobat Reader DC per Mail verschicken möchte. 

 

Genutzt wird die Version: 2020.012.20041

Server wird mit Windows Srv 2012 R2 Std betrieben

 

Der Server wurde mehrmals neu gestartet und Adobe wurde mehrmals neu Installiert. Davon hat nichts eine besserung gebracht.

Hi arvindy,

 

thank you for your help. The Problem was solved by itself. I can send E-Mails via Adobe DC. 

I did nothing. Maybe it was an Windows Update.

 

Regards

Veith

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Adobe Acrobat 32BitMAPIBroker funktioniert nicht mehr

New Here ,
Aug 17, 2020

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Hallo,

 

ich habe das Problem, dass auf meinem Terminal-Server die Folgende Meldung kommt: Adobe Acrobat 32BitMAPIBroker funktioniert nicht mehr.

Der Fehler kommt wenn ein User ein geöffnetes pdf via Adobe Acrobat Reader DC per Mail verschicken möchte. 

 

Genutzt wird die Version: 2020.012.20041

Server wird mit Windows Srv 2012 R2 Std betrieben

 

Der Server wurde mehrmals neu gestartet und Adobe wurde mehrmals neu Installiert. Davon hat nichts eine besserung gebracht.

Hi arvindy,

 

thank you for your help. The Problem was solved by itself. I can send E-Mails via Adobe DC. 

I did nothing. Maybe it was an Windows Update.

 

Regards

Veith

Topics

Crash or freeze, General troubleshooting

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245

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Adobe Employee ,
Aug 17, 2020

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Hi there,

 

Thank you for reaching out.

 

As per the above description, the error appears when trying to send the PDF as an email via Adobe Acrobat Reader DC.

Could you please confirm if the issue occurs only with Reader DC? Please check if you can share the PDF from File Explorer using the "Send to" option. Check if you experience a similar behavior.

Did you make any recent changes after which the issue start occuring?

 

We will be waiting for your response.

 

Thanks,

Meenakshi

 

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New Here ,
Aug 17, 2020

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Yes

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Adobe Employee ,
Aug 17, 2020

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Hi Veith5EA9,

We tried but the issue it is not reproducible at our end. We are investigating the issue.

Meanwhile, could you please try the following workaround and let us know if it resolves the issue at your end.

Try the following steps to do that: 

-Quit Adobe Acrobat Reader if already running.

-Download the registry file from: https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:81721873-7907-45dc-9616-ca429b31c008

-Right click on the reg file and select “Merge” then click “Yes” to apply the reg file

-Now try to attach PDF

 

Kindly let us know if this helps.

 

Regards,

Arvind

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New Here ,
Aug 17, 2020

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Hi arvindy,

 

thank you for your help. The Problem was solved by itself. I can send E-Mails via Adobe DC. 

I did nothing. Maybe it was an Windows Update.

 

Regards

Veith

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arvindy LATEST
Adobe Employee ,
Aug 17, 2020

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Hi Veith,

Thanks for the update, glad to hear that the issue is resolved at your end!

 

Regards,

Arvind

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