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I have a problem with Adobe Acrobat Reader DC. I cannot run any pdf files, using this program, when I double click on the icon nothing happen. My version is 20.006.20034, the problem has been occuring for several days. I tried to install older version, but the problem still occurs.
P.S. Sorry for my english, but I am not english-speaking
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Hey there,
Thanks for reporting this to us.
As per the description, it seems the issue started appearing after installing the latest patch, is that correct?
1- what happen when you try to open pdf from Adobe Reader itself? Not tried yet? Then Open Reader>File>Open
2- Reboot your system and check back.
3- No luck? run this cleaner tool and remove the current installer: http://labs.adobe.com/downloads/acrobatcleaner.html
Install Adobe Reader through this link: https://get.adobe.com/reader/enterprise/
Let us know if this doesn't work.
Thanks,
Akanchha
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Thanks for answer. I discovered that the problem was caused by the latest Windows 10 update. I decided to undo the update and now everything works. In addition, other programs: Steam or Microsoft Office also didn't work with this Windows update, so the problem isn't with Adobe.