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Participant
January 16, 2020
Question

Adobe READER DC / 11.0.0 CRASH

  • January 16, 2020
  • 1 reply
  • 778 views

Good morning

i write becasue in my company we have about 450 pc desktop with windows 7 that have adobe reader 11.0.0

From yesterday it doesn't work on all machines

it appears a pop up with a message: adobe end to work

if i make an update to 11.0.20 version

i solve the problem, but for us it's impossible to create a distribution oof a 150mb package installer

can we have just the update file from 11.0.0 to 11.0.20?

This topic has been closed for replies.

1 reply

Participant
January 16, 2020

Hello, we had the same issue, it appears that it is the In Product Messaging that causes the crash. Just block the access to http://acroipm.adobe.com

Participant
January 16, 2020

thank you. Can you tell me how i can block the access?

Participant
January 17, 2020

Depends on how your IT is set :

Host file, firewall, proxy...