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Adobe Reader DC refuses to install on Windows 10

New Here ,
Feb 05, 2017

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I'm on Windows 10 and the free Adobe Reader DC won't install. The True Key pack has already been installed but the reader refuses to be installed! I've tried downloading the installer many times and I always get "Adobe Acrobat Reader DC did not install successfully." I have already updated Chrome. And none of the troubleshooting tips from Adobe has been useful.

Does anyone know of any alternative solutions to this?

Hi Aubarrameda,

When you get the error message ""Adobe Acrobat Reader DC did not install successfully" is there any other error message/code along with that? do you see the reason for the installation failure?

Try installing the application in hidden administrator account and see if the problem still persist.

Use the link- Adobe - Adobe Acrobat Reader DC Distribution

Let us know if that doesn't work.

Regards,

Akanchha

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Adobe Reader DC refuses to install on Windows 10

New Here ,
Feb 05, 2017

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I'm on Windows 10 and the free Adobe Reader DC won't install. The True Key pack has already been installed but the reader refuses to be installed! I've tried downloading the installer many times and I always get "Adobe Acrobat Reader DC did not install successfully." I have already updated Chrome. And none of the troubleshooting tips from Adobe has been useful.

Does anyone know of any alternative solutions to this?

Hi Aubarrameda,

When you get the error message ""Adobe Acrobat Reader DC did not install successfully" is there any other error message/code along with that? do you see the reason for the installation failure?

Try installing the application in hidden administrator account and see if the problem still persist.

Use the link- Adobe - Adobe Acrobat Reader DC Distribution

Let us know if that doesn't work.

Regards,

Akanchha

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Adobe Employee ,
Feb 06, 2017

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Hi Aubarrameda,

When you get the error message ""Adobe Acrobat Reader DC did not install successfully" is there any other error message/code along with that? do you see the reason for the installation failure?

Try installing the application in hidden administrator account and see if the problem still persist.

Use the link- Adobe - Adobe Acrobat Reader DC Distribution

Let us know if that doesn't work.

Regards,

Akanchha

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Community Beginner ,
Oct 12, 2017

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Having some problem. Windows 10 giving error to effect some ...some pdf app is missing" so reinstalled Adobe Reader DC. When I uninstalled thru control center, Abode reader went away. When I installed from you page, it went thru install but failed - tried 3 more time not luck. Can find file "Abode" file under Program Files (86), but won't open. Says I don't have access. That file does not show on "Programs" thru control panel. Running Norton AV, but disabled during install.

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Most Valuable Participant ,
Oct 12, 2017

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If you don't have access your Windows permissions are wrong  No way Adobe software could run. fix the permissions.

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Community Beginner ,
Oct 12, 2017

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It is my machine, I am the administrator, and the drive is "open". How did the program install with no access?

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New Here ,
Feb 22, 2018

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Akki_24 Thank you for the link, it worked for me!

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Adobe Employee ,
Feb 23, 2018

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Glad to hear it helped you @darkangel.

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Most Valuable Participant ,
Oct 12, 2017

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Maybe different permissions. Anyway, fix them so you can view the folder. (being administrator means nothing for file permissions except you can fix them)

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New Here ,
Jul 06, 2020

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Hello ,

The adobe acrobat Dc installer says "installation will begin shortly" but it does'nt start . I've tried re -downloading and installing for like 6-7 times and I have been wiating for the installation to start for like 24 hours now. Please HELP!.

Note ;- I am using WINDOWS 10 .

Thanks .

 

 

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