Adobe Reader DC refuses to install on Windows 10

[Guest]

I'm on Windows 10 and the free Adobe Reader DC won't install. The True Key pack has already been installed but the reader refuses to be installed! I've tried downloading the installer many times and I always get "Adobe Acrobat Reader DC did not install successfully." I have already updated Chrome. And none of the troubleshooting tips from Adobe has been useful.

Does anyone know of any alternative solutions to this?

[AkanchhaS · Accepted solution]

Hi Aubarrameda,

When you get the error message ""Adobe Acrobat Reader DC did not install successfully" is there any other error message/code along with that? do you see the reason for the installation failure?

Try installing the application in hidden administrator account and see if the problem still persist.

Use the link- Adobe - Adobe Acrobat Reader DC Distribution

Let us know if that doesn't work.

Regards,

Akanchha

[hunterabq]

Having some problem. Windows 10 giving error to effect some ...some pdf app is missing" so reinstalled Adobe Reader DC. When I uninstalled thru control center, Abode reader went away. When I installed from you page, it went thru install but failed - tried 3 more time not luck. Can find file "Abode" file under Program Files (86), but won't open. Says I don't have access. That file does not show on "Programs" thru control panel. Running Norton AV, but disabled during install.

[Test Screen Name]

If you don't have access your Windows permissions are wrong  No way Adobe software could run. fix the permissions.

[hunterabq]

It is my machine, I am the administrator, and the drive is "open". How did the program install with no access?

[Carefree_Essence16E5]

Akki_24 Thank you for the link, it worked for me!

[AkanchhaS]

Glad to hear it helped you @darkangel.

[defaultkrmajigfhyab]

THANK YOU.. I've been trying to install for the last two days and this link worked for me.

[woraman0101]

it work for me. thank you somuch

[Lwin Mar_Hlaing5951]

I have gone through the link but am still not successful and showing the message "Windows cannot find the path ...exe"

I have already purchased the Acrobat Standard but still asking me to buy whenever I tried to install.

Can you please suggest?

[Lwin Mar_Hlaing5951]

I have already purchased Adobe Acrobat Standard from Adobe website, but it asked me to provide "serial number" of the product. I don't know where to find the serial number of the product I bought. can you please guide?

[Lwin Mar_Hlaing5951]

It is really frustrating that I purchased the product but cannot install it in my computer, just asking serial number or not successful with installation.

[Test Screen Name]

Maybe different permissions. Anyway, fix them so you can view the folder. (being administrator means nothing for file permissions except you can fix them)

[yoman2002]

Hello ,

The adobe acrobat Dc installer says "installation will begin shortly" but it does'nt start . I've tried re -downloading and installing for like 6-7 times and I have been wiating for the installation to start for like 24 hours now. Please HELP!.

Note ;- I am using WINDOWS 10 .

Thanks .