Adobe Reader DC - When enter Chinese char on a PDF file, it will crash the adobe reader and force close the PDF on Windows 10 1803
Hello,
When enter Chinese char on a PDF file, it will crash the adobe reader and force close the PDF.
There are two workaround founds:
1. Copy and paste the Chinese char instead of enter on the PDF file directly
2. Disable the Protected View and enhanced security on the Adobe Reader
Log Name: Application
Source: Application Error
Date: 11/6/2018 3:40:12 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: abc
Description:
Faulting application name: AcroRd32.exe, version: 18.11.20040.19174, time stamp: 0x5af4c57c
Faulting module name: ntdll.dll, version: 10.0.17134.1, time stamp: 0xc8733c73
Exception code: 0xc000041d
Fault offset: 0x0005dd18
Faulting process id: 0x239c
Faulting application start time: 0x01d4015671fbf10f
Faulting application path: C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: fd823bbb-b113-4ac9-9414-cc395086fcc6
Faulting package full name:
Faulting package-relative application ID:
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-06-11T07:40:12.689890300Z" />
<EventRecordID>504</EventRecordID>
<Channel>Application</Channel>
<Computer>abc</Computer>
<Security />
</System>
<EventData>
<Data>AcroRd32.exe</Data>
<Data>18.11.20040.19174</Data>
<Data>5af4c57c</Data>
<Data>ntdll.dll</Data>
<Data>10.0.17134.1</Data>
<Data>c8733c73</Data>
<Data>c000041d</Data>
<Data>0005dd18</Data>
<Data>239c</Data>
<Data>01d4015671fbf10f</Data>
<Data>C:\Program Files (x86)\Adobe\Acrobat Reader DC\Reader\AcroRd32.exe</Data>
<Data>C:\WINDOWS\SYSTEM32\ntdll.dll</Data>
<Data>fd823bbb-b113-4ac9-9414-cc395086fcc6</Data>
<Data>
</Data>
<Data>
</Data>
</EventData>
</Event>
Could you help to resolve it asap?
Thank you.
Billy
