Copy link to clipboard
Copied
We recently moved to O365 and are using outlook via the portal on the web only, no install client. We want to be able to use the email icon within reader to be able to send an email. I'm trying to set up the email to use our O365 outlook but have been unsuccessful. Does anybody know how to set this up or if it can be done? One thing it looks like the Adobe set up wants is IMAP settings but we're not using IMAP. Thank you.
1 Correct answer
Did anyone get to the bottom of this? Did you manage a working solution?
Copy link to clipboard
Copied
Hi Ryanm,
We're sorry for the trouble and for the delayed response, please refer to the following help article and see if that helps https://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/WebMail.html
You can set this under the Preferences in the Email Accounts category. Choose Add Account (other). Enter your Outlook email and password. Under Incoming (IMAP) use outlook.office365.com and Outgoing (SMTP) smtp.office365.com.
Let us know how it goes and share your observation.
Thanks,
Anand Sri.
Copy link to clipboard
Copied
It didn't work. For office 365 outlook webmail is there a specific port configuration to use within adobe for allowing the email to go out via outlook webmail?
Copy link to clipboard
Copied
ryanm, did you ever find a solution for this?
Copy link to clipboard
Copied
Did anyone get to the bottom of this? Did you manage a working solution?

