Adobe Reader issues with windows 10

[jamesa1396066]

Just upgraded (supposedly) to Windows 10 and now Adobe Reader won't start, says that the MSVCP110.dll file is not installed.  Do I need to uninstall and reinstall Adobe Reader?

[AadeshSingh]

Hi jamesa1396066,

This is a windows OS specific issue, I will recommend you to contact windows support team.

However I have found a helpful link, please do refer to it Halo Spartan Strike-MSCVP110.dll - Microsoft Community.

Refer to this link Windows 10 and Adobe Creative Cloud for compatibility related query.

Regards,

Aadesh

[Mohd Amish]

Hi jamesa1396066,

1) Please let us know the Adobe Reader version installed on your machine. (Launch Reader -> Go to Help -> About Reader)

2) If you're on a 64 bit machine navigate to "C:\Windows\SysWOW64\" else navigate to "C:\Windows\System32" on 32 bit machines.( If "C:\Windows\SysWOW64" folder exists then you're on a 64 bit machine.)

Search for MSVCP110.dll file. Please let us know if the file exists and the file version. Also, do you have a file: MSVCP120.dll at the same location?

3) In case the file exists then rename the following files: msvcr110.dll and msvcp110.dll ; msvcr120.dll and msvcp120.dll.

4) Go to https://www.microsoft.com/en-in/download/details.aspx?id=30679 ;  Select vcredist_x86.exe and download the package.

5) Now double click vcredist_x86.exe and install it. After installation completes check that msvcr110.dll and msvcp110.dll are now installed back.

6) Now launch Adobe Reader.

Please let me know how it goes. Thanks.