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Adobe reader not working

New Here ,
Sep 19, 2019

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Hello,

 

I keep trying to open documents but I am constantly getting a message stating "The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing enviornment may not be properly configured to use Adobe Reader". I went to Adobe.com and updated the latest update for it, im not sure why it is not working.

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Adobe reader not working

New Here ,
Sep 19, 2019

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Hello,

 

I keep trying to open documents but I am constantly getting a message stating "The document you are trying to load requires Adobe Reader 8 or higher. You may not have the Adobe Reader installed or your viewing enviornment may not be properly configured to use Adobe Reader". I went to Adobe.com and updated the latest update for it, im not sure why it is not working.

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Most Valuable Participant ,
Sep 19, 2019

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Are you trying to open the pdf by clicking on a link in a browser? If so, you may have a browser that uses it's own pdf viewer so, right-click the link to the pdf, choose to save it to your computer, open Reader then use File>Open to open the pdf file.

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New Here ,
Sep 19, 2019

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Hello, I just tried that and it worked !

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Most Valuable Participant ,
Sep 19, 2019

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Terrific. So, Reader is working fine. The issue is all on your web browser.

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