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PretzelTucker
Participant
February 22, 2013
Question

Adobe Reader opens then closes immediately

  • February 22, 2013
  • 3 replies
  • 135982 views

Suddenly I can't open any pdf files on my Windows 7 computer.  I've tried several versions of Reader but none work.  The same thing happens whether I just try to open a pdf file or try to open Reader itself.  Is there some setting on my computer that's causing this.  I've unistalled and reinstalled different versions, always rebooting my computer, but no luck.  Can't figure out what's changed.

Please help!!

This topic has been closed for replies.

3 replies

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Radivoj0D4C
Participant
October 19, 2023

AVANT DE FAIRE CLICK GAUCHE SUR LE FICHIER D'INSTALLATION : click droit-Properties-General-UNBLOCK (en bas a droit)-Apply

Programme va commencer de s'installer et prendra quelque minutes, puis click sur Terminer.

Ouvrir Adobe Acrobat via la liste de programmes, attendre 1-2 minutes et il va s'ouvrir et rester sur l'écran!

M
Marty25661166q1yz
Participant
October 15, 2022

Nothing works here. 

Grocio369
Grocio369
Participant
November 9, 2022

I had the same issue, but I didnt find the updated licence agreement under the actual C:program files folder. What I did instead I opened Adobe itself the actual software not a file and the first time it closed out on me, then I opened it for a second time thats when a pop up came up  "Updated licence agreement" I accepted it and the issue is now fixed. Good Luck 

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Florian27249709nvgz
Participant
November 21, 2022

Thanks for that! The thing is that the "Updated licence agreement" pop-up window is blank and disappears in a few seconds, afterwhich Adobe closes. So you have to click on this blank window till all the text appears and you see a blue button to agre to the updated licence. This fixed it for me.

A
athuser
Participant
March 7, 2013

What happens when you try to open the pdf files? Any error dialogs?

Try removing reader with adobe reader cleaner tool from http://labs.adobe.com/downloads/acrobatcleaner.html and then installing latest reader 11.0.02 from http://get.adobe.com/reader/.

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PretzelTuckerAuthor
Participant
March 7, 2013

I do not get any errors.  It opens the program briefly for maybe 2-3 seconds and then just shuts down like it never opened.  It does this whether I open Adobe Reader itself or try to open a pdf from my computer or a website.  I tried the cleaner link and then reinstalled again and it does the same thing.  Absolutely no change.

    N
    nemmi69
    Participant
    June 25, 2013

    My girl friends laptop has the same issue as PretelTrucker. Strangly my laptop which is an identical model does not have the same issue. Both run Win 7 and have Adobe Reader X installed.

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