Adobe Reader prompts for font package add-on

[Maryamu]

Adobe Reader prompts to install a font package in order to view the document I have been working on without problems for the past week.  I need to click OK to be redirected to the download area, but when I click OK nothing happens.     

[pwillener]

You could try to download and install it manually; here is the download page for the extended font pack for Reader XI on Windows: http://www.adobe.com/support/downloads/detail.jsp?ftpID=5508

[Maryamu]

Thanks! In the end the helpdesk fixed it, by installing indeed the

Chinese (or Asian) language pack. Still have no idea why that is of any

use, since I write in English.

Thanks again!

[Test Screen Name]

If you are able to share your file, we might be able to help you find out why. Bear in mind that everyone reading your PDF will have the same problem.

[Maryamu]

Well, the funny thing is that I sent it around to other people who

could all open it without any problems.

[defaultulpuup5a0knv]

Hello, All these links are no more available !

[Test Screen Name]

Actually, they are but FTP is blocked. Anyway, they are for old versions of the app so probably not relevant 8 years later.