Participant

Answered

Adobe reader showing no default email client

Forum|Forum|15 years ago
January 12, 2011
6 replies
41049 views

I am using Adobe Reader X on a windows 7 64 bit machine. I am also using Office 2010 with Outlook. When I click the email icon in Adobe reader X it pops up a window saying that I have no default email client chose. Outlook is set to be the default email client but it still gives me this error.

What can I change so it uses Outlook as my email provider?

This topic has been closed for replies.

Correct answer mtyperson

Open "Mail"

Go to "Preferences"

Go to "General"

Set default to open mail to "Outlook"

Open Adobe

It will now show the option for "Use default account(Outlook)"; click and then "Make Default"

mtypersonCorrect answer

Participant

Open "Mail"

Go to "Preferences"

Go to "General"

Set default to open mail to "Outlook"

Open Adobe

It will now show the option for "Use default account(Outlook)"; click and then "Make Default"

Participant

OK here we are in October 2013 and still I have this same problem Acrobat Reader XI v11.0.5 - Win7 [64bit] IE 10.0.01. MS outlook is the default mail client, this is set evrywhere including IE10. Does anone from Adobe actually read these postings and offer help please?

Participant

I also have the same problem.

There is more useful info on the issue at this URL:

http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/default-mail-client-not-recognized-with-adobe/c87e4cee-0255-46c0-9a41-a71e1125ad48

When is Adobe going to do something about this bug?

Legend

abdwani wrote:
When is Adobe going to do something about this bug?

Has anybody actually reported it to Adobe? Posting here in the user forum does not consist a bug report.

A

Anonymous

Same issue here, but this problem affects several users in my company.

I've deployed Office 2010 x64 to Win7 x64 machines, all are running Adobe Reader X and all are having issues with the E-Mail icon.

Outlook has been set as the default e-mail client several times without results.

Participant

I think the problem has been solved in the latest release 10.1.3

Lorraine_from_Vancouver

Participant

To change your email preferences:

From toolbar select Edit > Preferences > Internet > Internet Settings > Programs > Email

Select your appropriate email from the drop-down box and click OK.

Hope that helps!

Participant

I am having this exact same problem with Adobe Reader X and Adober Reader 9.

Participant

I have exacty the same problem, hope to see an answer

to this!

Participant

I also have that problem.

Has anyone found out anything in the months that have passed since this post was made?