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M
Mwinia
Participant
February 26, 2018
Answered

Attach to e-mail does not work

  • February 26, 2018
  • 1 reply
  • 1193 views

Hi, I'm trying to get rid of this problem:

When I select the option "Attach to e-mail" the e-mail screen does not appear.

I installed all the lastest updates (Windows, Office and Adobe Reader) and I re-installed Adobe Reader, but that didn't help.

I'm using the newest version of Adobe Reader and Outlook 2010.

Thanks in advance.

This topic has been closed for replies.
Correct answer Mwinia

Hi Akancha,

Thanks for your reply.

I fixed the problem with this fix:

"Open Task manager, kill all services/applications related to adobe and MS Office

Open "Programs & Features" (Run: appwiz.cpl)

Select Micosoft Office - click change, then Repair

Don't reboot

Select Adobe Acrobat, Change, Repair

Reboot"

So my problem is solved

1 reply

AkanchhaS8194121
AkanchhaS8194121
Legend
February 27, 2018

Hi Mwinia,

Would you please share the exact version of the application you are working on? Launch Adobe Reader >Help>About Adobe Reader or if possible please share the screenshot?

Try installing the latest patch through- Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 2015, Acrobat 2017 and…

Hope you followed the steps mentioned in - Sharing PDFs

Let us know if this works.

Regards,

Akanchha

M
MwiniaAuthorCorrect answer
Participant
February 27, 2018

Hi Akancha,

Thanks for your reply.

I fixed the problem with this fix:

"Open Task manager, kill all services/applications related to adobe and MS Office

Open "Programs & Features" (Run: appwiz.cpl)

Select Micosoft Office - click change, then Repair

Don't reboot

Select Adobe Acrobat, Change, Repair

Reboot"

So my problem is solved

AkanchhaS8194121
AkanchhaS8194121
Legend
February 28, 2018

Awesome!

Thanks for sharing the troubleshooting steps you have followed. This would help other users to find the solution quickly.

Thanks,

Akanchha 

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