Attach to e-mail does not work

[Mwinia]

Hi, I'm trying to get rid of this problem:

When I select the option "Attach to e-mail" the e-mail screen does not appear.

I installed all the lastest updates (Windows, Office and Adobe Reader) and I re-installed Adobe Reader, but that didn't help.

I'm using the newest version of Adobe Reader and Outlook 2010.

Thanks in advance.

[AkanchhaS]

Hi Mwinia,

Would you please share the exact version of the application you are working on? Launch Adobe Reader >Help>About Adobe Reader or if possible please share the screenshot?

Try installing the latest patch through- Release notes | Acrobat DC, Acrobat Reader DC, Acrobat DC Classic 2015, Acrobat Reader DC Classic 20...

Hope you followed the steps mentioned in - Sharing PDFs

Let us know if this works.

Regards,

Akanchha

[Mwinia · Accepted solution]

Hi Akancha,

Thanks for your reply.

I fixed the problem with this fix:

"Open Task manager, kill all services/applications related to adobe and MS Office

Open "Programs & Features" (Run: appwiz.cpl)

Select Micosoft Office - click change, then Repair

Don't reboot

Select Adobe Acrobat, Change, Repair

Reboot"

So my problem is solved

[AkanchhaS]

Awesome!

Thanks for sharing the troubleshooting steps you have followed. This would help other users to find the solution quickly.

Thanks,

Akanchha