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Participant
February 24, 2017
Question

Can't convert pdf to Word

  • February 24, 2017
  • 1 reply
  • 4952 views

When I try to convert a pdf file to word, it asks me to "sign up" and grey outs the convert o word and Convert buttons. I have paid for a subscription and can log into my acct

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    1 reply

    John T Smith
    Community Expert
    Community Expert
    February 24, 2017

    The Reader discussed in this forum is a FREE program that reads... what program did you buy?

    Participant
    February 24, 2017

    I don't know - there is no information in my manage acct. I opened a pdf in Adobe Reader. I clicked the first icon which say "convertpdf files to Word or Excel on line" When you click that, a window comes up beside you file and asks you to select a file, gives a drop down to convert to word or excel, and a blue window to sign up for the subscription. At the very top is a link to sign into your acct. I sign in and I still get the sign up box and a greyed our convert box and convert button.

    Thank you

    cathy

    Adorobat
    Participating Frequently
    April 6, 2017

    Hi cathyh16278400,

    I am sorry for the delay in response.

    Could you please try the steps suggested in the link below?

    Cannot export PDF file into WORD Doc (which I just purchased) System allows me to choose what PDF File but is greyed ou…

    I just purchased Adobe Export PDF, but I still cannot convert my .pdf document to Ms. Word. I have a PC

    Let me know if you have any question about this.

    Thanks!

    Shivam