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K
Kim_S_
Participating Frequently
September 30, 2006
Question

can I open a new browser window from a movie clickbox

  • September 30, 2006
  • 1 reply
  • 622 views
Hi,

This is a last question from me, I hope. (I'm within a month of delivery, and my boss keeps saying 'a user's asked for this or that', but I'm meeting many of their requests with technical obstacles. Oh dear.)

Here's the question: From a caption clickbox within a movie, can I link to a new browser window? (I have a Help button at the top of my movie and a user tester rightly pointed out that it breaks them out of their movie and they can't get back. So my only solution is to open it in a new browser window, but as I'm within the movie, I need to link to the new window from a caption or button, not an html page.)

If a Javascript command would work, could I get the exact code to put in the box? I haven't been able to get any Javascripting to work through Captivate.

If nothing works out, I'll have to scrub the Help button from every page, but I'd rather be sure before I do it.

Thanks in advance,

Kim
    This topic has been closed for replies.

    1 reply

    S
    SethXP
    Inspiring
    September 30, 2006
    Please set the button properties to:

    On success: Open URL or file
    Open URL or file: Type the absolute link to your help file ( e.g: http://www.mysite.com/help/help.htm)
    Click the down-arrow next to the Open URL or file option and set it to "New"

    That should work
    Cheers
    Seth
    Captiv8r
    Captiv8r
    Legend
    September 30, 2006
    Hi Kim

    In addition to what Seth outlined, I'd also suggest clicking the drop down where you selected "New" a second time. Here you will also find a check mark beside an option labeled "Continue playing movie". Normally you want to DE-select this so that once your user closes the new window, the Captivate movie hasn't continued merrily along and left them wandering around bug eyed wondering where they were.

    Cheers... Rick
    K
    Kim_S_Author
    Participating Frequently
    September 30, 2006
    Hi and thanks for both of the replies.

    Phew! I love it when there's a way out of my problem! Is it my imagination or are the options: Current, New, Parent and Top not described in the Captivate help? What is the Parent? I would have thought a window would have spawned a child. And I guess Top is a new window that's always on top? Is it described in the help anywhere beside the page I found that doesn't describe it? (I guess so far, I've been blindly and successfully using Current.)

    I assume I can't remove the toolbars on my new windw without going through an extra link? If that's the case, I can live with that. I wouldn't want to make the user click two links just for a help page.

    Thanks again,

    Kim

    PS. No wonder my Javascript never works if I can't even notice the options!
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