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mmerol
Participating Frequently
June 26, 2017
Answered

Digital Signature

  • June 26, 2017
  • 1 reply
  • 6252 views

Hello,

I have a certificate that my company provided to me, to sign documents. Reader DC accepts the certificate, but does not allow me to use it to sign the documents.

I can't seem to find the reason.

I have created a digital signature using the tools that comes with the Reader DC and I am able to sign documents with that signature. But not with the certificate.

Can anyone guide me through the steps to verify that certificate is the problem. And what might be the problems with the certificate.

Thanks in advance.

    This topic has been closed for replies.
    Correct answer Andrea Valle

    It says "Digital Signature", but there is an exclamation mark on the logo.


    Hello,

    this certificate has an Extended Key usage that is intended for Authentication rather than for Content commitment (which is essentially the definition of a digital signature applied to a document).

    Acrobat enforces Extended Key Usage extension according to RFC 5280 since version 11.0.9, see A: Changes Across Releases — Digital Signatures Guide for IT

    This means that if the EKU extension is present in the certificate then Acrobat enforces its expected use.

    Only certificates with EKU equivalent to the following list can be used for creating a digital signature.

    • emailProtection
    • codeSigning
    • anyExtendedKeyUsage
    • 1.2.840.113583.1.1.5 (Adobe Authentic Documents Trust)

    I would recommend your IT department or PKI team to have a look at the web page linked above to consider providing you a more suitable certificate for signing.

    Regards

    Andrea

    1 reply

    Bernd Alheit
    Community Expert
    June 26, 2017

    mmerol  wrote

    ...

    I have a certificate that my company provided to me, to sign documents. Reader DC accepts the certificate, but does not allow me to use it to sign the documents.

    ...

    What happens when you try it?

    mmerol
    mmerolAuthor
    Participating Frequently
    June 26, 2017

    I can use the ID "LAPTOP-M/M to use for signing, but not the "Mehmet Murat EROL" ID

    mmerol
    mmerolAuthor
    Participating Frequently
    June 26, 2017

    What can you see at "Certificate Details"?