Error 109 - Commented and marked up document saved blank.

[jorges81880208]

I have been working on the review of a document for the last 5 hours using the tools of Acrobat Reader DC on a Mac OSX. Saving time-to-time the document. In the last saving, I had an Error 109 and the document went blank (the body text disappeared) and eventually saved a blank document (zero bytes). The question is how do I recover my all-day work before I quit for good Adobe products.

Thanks,

[AkanchhaS]

Hey jorges,

We regret for the inconvenience caused. Seems the error caused the data loss, and due to interruption it just saved a blank document. If you have been saving the changes continuously, then it could only be recovered if there's another copy of previous changes has been saved. If it were to overwrite the data over previous one then changes are low.

1-You can look into system's temp file, and search for the file filtering date. Temp file location would be, enter %tmp% in file folder's address bar. 

2- If this file is saved on web like Document Cloud then look for alternate copy.

Thanks,

Akanchha 

[ls_rbls]

Hi,

++Adding to the suggestions, you may want to fix that 109 error, it could be many things, specifically if its related to a kernel panic.

To fix 109 errors in macOS X you may use this guidance : http://www.macfixguides.com/fix-error-109-on-mac.html

To revert a file to a prior version of your documents see here from Apple support: https://support.apple.com/guide/mac-help/view-and-restore-past-versions-of-documents-mh40710/mac

More here: http://osxdaily.com/2015/06/16/revert-to-prior-version-file-mac-os-x/

[Amandine5C32]

I just got the same 109 error and wasted days and days of work even though I had to save everything. Is there no way to recover? This is unacceptable, I am doing a job that I have to return in 2 days and I do not have time to redo everything.

Please Help