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1st Global Realty
Participant
January 20, 2014
Answered

Error message (15:3) or (507:507)

  • January 20, 2014
  • 3 replies
  • 53288 views

I am trying to create a new pdf, and instead I get: "There is a problem with Adobe Reader, If it is running, ... Error (15:3)"... Please HELP me!!!

On a different attempt I got the same message with "Error (507:507)" at the end of it.

I am using Adobe Reader X1

    This topic has been closed for replies.
    Correct answer MichaelKazlow

    Pat is correct. What software are you trying to use to create pdfs? Also let us know your OS.

    3 replies

    1
    1st Global RealtyAuthor
    Participant
    January 21, 2014

    OK, so I agree... Adobe Reader does not creat documents. My mistake.

    I use a program that creates reports, which come out of the software as "pdf" documents. The software I use is a proprietary program called CoStar. Their support staff, stopped trying to help me, when they decided it was an "Adobe problem", and therefore not theirs.

    I use Windows 7, 64 bit.

    Of course there is no one to talk to at Adobe, so here we are.

    Does anyone have any ideas how to fix this, or a work-around?

    Thank you.

    pwillener
    pwillener
    Legend
    January 22, 2014

    If your problem is caused by Adobe Reader, then you are in the right forum to get help.

    How is this PDF being attempted to open; from your local disk, or inside your browser?  What browser & version?

    Also, what is your Reader version?

    1
    1st Global RealtyAuthor
    Participant
    January 22, 2014

    Thank you, Pat.

    This is being opened through the browser.

    The browser I use for that is Explorer 11, and my Adobe Reader version is X1.

    MichaelKazlow
    MichaelKazlowCorrect answer
    Legend
    January 21, 2014

    Pat is correct. What software are you trying to use to create pdfs? Also let us know your OS.

    pwillener
    pwillener
    Legend
    January 21, 2014

    Adobe Reader cannot create PDFs.

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