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Participant
Mar 30, 2017 3:50 PM UTC
Answered

Error message(Korean language support package)

I receive the following error message when I try to add a comment:

An error has occurred that may be fixed by installing the latest version of the Korean language support package

I have tried the "Repair Installation" but it has not worked. I also only use the English language when I use this program

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    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    Mar 30, 2017 7:16 PM UTC

    Hi Jbrady730,

    I assume, you are experiencing this problem with a specific document when you are trying to add comment.

    You may try installing the Font Pack-

    Windows- Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous)

    Adobe - Adobe Reader : For Windows

    Mac- Adobe - Adobe Reader : For Macintosh : Adobe Acrobat Reader DC Font Pack (Continuous)

    Adobe - Adobe Reader : For Macintosh

    Let us know if it still doesn't help.

    Regards,

    Akanchha

    3 replies

    AkanchhaS8194121
    AkanchhaS8194121Correct answer
    Legend
    Mar 30, 2017 7:16 PM UTC

    Hi Jbrady730,

    I assume, you are experiencing this problem with a specific document when you are trying to add comment.

    You may try installing the Font Pack-

    Windows- Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous)

    Adobe - Adobe Reader : For Windows

    Mac- Adobe - Adobe Reader : For Macintosh : Adobe Acrobat Reader DC Font Pack (Continuous)

    Adobe - Adobe Reader : For Macintosh

    Let us know if it still doesn't help.

    Regards,

    Akanchha

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    jbrady730Author
    Participant
    Mar 30, 2017 7:48 PM UTC

    Thank you for the quick response, adding the font font package solved the problem. Never experienced this problem until the last update to 2015.023.20070.

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