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Error message(Korean language support package)

Forum|Forum|8 years ago
March 30, 2017
1 reply
11546 views

I receive the following error message when I try to add a comment:

An error has occurred that may be fixed by installing the latest version of the Korean language support package

I have tried the "Repair Installation" but it has not worked. I also only use the English language when I use this program

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Correct answer AkanchhaS8194121

Hi Jbrady730,

I assume, you are experiencing this problem with a specific document when you are trying to add comment.

You may try installing the Font Pack-

Windows- Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous)

Adobe - Adobe Reader : For Windows

Mac- Adobe - Adobe Reader : For Macintosh : Adobe Acrobat Reader DC Font Pack (Continuous)

Adobe - Adobe Reader : For Macintosh

Let us know if it still doesn't help.

Regards,

Akanchha

AkanchhaS8194121Correct answer

Legend

Hi Jbrady730,

I assume, you are experiencing this problem with a specific document when you are trying to add comment.

You may try installing the Font Pack-

Windows- Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous)

Adobe - Adobe Reader : For Windows

Mac- Adobe - Adobe Reader : For Macintosh : Adobe Acrobat Reader DC Font Pack (Continuous)

Adobe - Adobe Reader : For Macintosh

Let us know if it still doesn't help.

Regards,

Akanchha

jbrady730Author

Participant

Thank you for the quick response, adding the font font package solved the problem. Never experienced this problem until the last update to 2015.023.20070.