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Participant
September 7, 2018
Answered

Fillable forms in Chrome Browser

The PDF fillable form will not allow users to enter any data in the fields when the form is set to auto open in Chrome.  If downloaded it is working fine.  Any suggestions on how to allow the form to be interactive in the Chrome browser?  I do have the Adobe PDF viewer extension installed and active.

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Test Screen NameCorrect answer
Legend
September 7, 2018

When you view a PDF in a Chrome window it uses Chrome's built in PDF viewer, whatever add-ons you might have, and whether or not Acrobat Reader is installed. This is why forms aren't going to behave the same as if you opened them in Reader. It's a big problem and makes forms a lot less useful. All the browsers are going that way.

9 replies

~graffiti
Legend
September 7, 2018

Right-click the link to the pdf, save it to your computer, open Reader and use File>Open to open the form.

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Participant
September 10, 2018

Yes, but was hoping to avoid that extra step as many visitors accessing the form will not know to do that.  I guess I will need to add some additional information.  Thank you!

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Legend
September 10, 2018

Don’t forget to give information on what to do in Android and iOS, which at least half of web visitors do today.

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Test Screen NameCorrect answer
Legend
September 7, 2018

When you view a PDF in a Chrome window it uses Chrome's built in PDF viewer, whatever add-ons you might have, and whether or not Acrobat Reader is installed. This is why forms aren't going to behave the same as if you opened them in Reader. It's a big problem and makes forms a lot less useful. All the browsers are going that way.

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Inspiring
September 7, 2018

Is Adobe Reader installed?

Has Adobe Acrobat Reader in Chrome been enabled?

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Participant
September 7, 2018

Yes.  The Adobe Reader plugin is installed and enabled.

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Legend
September 7, 2018

But there isn't any such thing any more...

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