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Form PDF throwing up error pop-up when Opened with Acrobat Reader DC

New Here ,
Nov 05, 2020 Nov 05, 2020

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PDFError.JPGWe are getting the Above Error when trying to Open a PDF Form with Acrobat Reader DC.

Can you help us in getting away with this error message. Or someway (setting change) so that the error pop-up does not comes up.

I have attached the File for your reference.

My Base Platform is Windows.

Note: The Error pop-up does not shows up with  Adobe Acrobat DC Pro. 

TOPICS
Edit and convert PDFs , General troubleshooting , PDF forms , View PDF

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Community Expert ,
Nov 06, 2020 Nov 06, 2020

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Open the file in Adobe Acrobat Pro and use the menu File > Save a Copy...

Then use the copy in Acrobat Reader.

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New Here ,
Nov 06, 2020 Nov 06, 2020

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Hi @Bernd Alheit ,

Thanks for the Solution. But the issue is we dont have access to the Adobe Acrobat DC Pro version.

We just got one time access to the Pro version for checking the behaviour.

We will have access to the Acrobat Reader DC Only.

So it there any other way to deal with it.

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Community Expert ,
Nov 06, 2020 Nov 06, 2020

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Not possible with Acrobat Reader.

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Community Expert ,
Nov 06, 2020 Nov 06, 2020

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The message means that at least one bit of the form got changed after there has been added a special signature that enables additional features in Adobe Reader for this specific PDF. As a result this signature got invalid so you lost the additional rights. This is often a result of a compression/decompression of that file during by an mail application. If you remember were you got the file from you may able to find an exemplar with is still intact.

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New Here ,
Nov 10, 2020 Nov 10, 2020

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Hi @radzmar ,

Thanks for the response. The thing is that we get PDF from various sources and need to Process them.

SO, to correct the format at the Source is difficult. Is there some way we can disable all the pop-up in PDF.

I mean I dont want to get any Error pop-up or even pop-up for Update .

Is there some configuration or Regisrty update wherein we can configure to disable all the pop-ups.

We are wusing Windows as base Platform.

 

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Community Expert ,
Nov 10, 2020 Nov 10, 2020

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I'm not aware of any other method than saving the particular PDF as copy with Adobe Acrobat (File > Save As Copy). This will remove the applied Reader Extensions from the PDF. Then you can apply the Reader Extensions again. You'll have to heal the PDFs, not manipulate the application. 

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New Here ,
Nov 25, 2020 Nov 25, 2020

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Print  the Form pdf with option as “ Microsoft Print to PDF" and Now save the file . Open the saved pdf file, the pop up will be not be displayed now. 

 

Note: After printing and saving the pdf , the form pdf will become non-editable but there is no content lost.

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LEGEND ,
Nov 25, 2020 Nov 25, 2020

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Adobe will be delighted to sell you an Acrobat subscription, I am sure. You can't use Reader to edit, there's no revenue there.

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Community Expert ,
Nov 25, 2020 Nov 25, 2020

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This form was made in 2004.

Reader's Extended Rights are now useless.

You can download it here: https://documentcloud.adobe.com/link/track?uri=urn:aaid:scds:US:93bab668-d161-45b0-ac4c-a53a902e1682

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