Have Adobe Acrobat Reader DC, can't edit files

[chrisc52527142]

As the title states, I cannot edit PDF files. The program worked fine for me a few weeks ago, not when I click edit I get a Learn More button. I double checked and I have;

Creative Cloud for individuals - Acrobat Pro DC with Adobe Stock (one-year)‎

I've quit the program, and re-opened. Same issue. I've upgrading to a higher level of Pro, still nothing. What am I missing here?

[Anubha Goel]

Hello chrisc52527142,

Please note that it is not possible to edit PDF files using Adobe Reader.

You might need to have Adobe Acrobat software (the same prompt that you are getting for).

You will need to purchase subscription or license for Acrobat DC to edit PDF files.

For more details on price & plans, refer: Plans and pricing | Adobe Acrobat DC

You might try using Acrobat DC version by downloading a 30-day trial version.

Refer: Download Adobe Acrobat free trial | Acrobat Pro DC

Let me know if this helps.

Regards,

Anubha

[ajaxx76]

Wow,

You're telling chris5252714 to get a license for the Acrobat Pro DC product, and yet he JUST said he has it. And not only that, but that he went the extra mile and bought an upgraded version of it. You need to go the extra mile and ACTUALLY READ his post instead of copy-pasting a template response.

[maryj7887831]

I have the same issue. I am using and have purchased the Adobe Acrobat DC and still can't edit a pdf. I get the exact same message as chrisc.  How much more does someone have to spend. I will NOT upgrade as I have the required Adobe software.

[briant24919109]

maryj -

Use the "Comment" tool under the "Review & Approve" heading.  I was trying to use the "Edit" tool under the "Create & Edit" heading and was not able to edit either.  The comment function will allow you to draw on and use text, among other things.

I hope this helps.

[kevins8190636]

I have the same issue. I am in the middle of the most important document of my life! This exaggeration. Everytime I come back to it it acts stubborn and won't let me edit it. I hit enough buttons or quit Adobe Acrobat DC and restart and eventually it starts working. Not today and I am on a deadline. Keeps prompting me to purchase it but I already have and have been using it for 4 days. I have a Mac

[kevins8190636]

I meant to say this is not exaggeration. I need Help!

[khadijas55398725]

Hi,

I have purchased

Acrobat Pro DC Student & Teacher Edition

however i can't edit the PDF files..whenever i try clicking edit, it says 'Easily edit text and images in PDF documents with Acrobat Pro DC'..I don't understand what does that mean..

I have purchased the Acrobat Pro DC Student and Teacher Edition for entire year. Please help me out.

Thank you.

[try67]

Purchasing it is not enough. You also have to download, install and then use it to open your PDF files to be able to edit them.

Read the entire discussion above...

[Test Screen Name]

The crucial thing is that you now have TWO apps: Acrobat Pro and Acrobat Reader. You have to choose the right one to run.

[jhanna17]

Thank you!

[Test Screen Name]

maryj please go to the Help menu and look for About. Does it say About Acrobat Pro or About Acrobat Reader?

[maryj7887831]

Its says Adobe acrobat reader DC

[musicamarin]

There are two different Adobe products:  Adobe Acrobat Reader DC and Adobe Acrobat DC.  In order to access the "Edit" function for PDFs, you have to have Adobe Acrobat DC downloaded and installed.  The problem went away after I downloaded Adobe Acrobat DC.  I was finally able to edit my PDFs once again.

[steved61394808]

I have acrobat pro dc and cannot edit my pdf file. There are no acrobat tools that appear for editing.

[terrys1701]

It sounds like the problem is that you have both Acrobat Pro and Acrobat Reader installed. You should either uninstall the "reader" software or make sure Acrobat Pro is set to be your DEFAULT for opening PDFs. If you have Pro installed but you're opening PDFs with the Reader software then you're not going to be able to edit the file. You need to ensure the PDF file is being loaded into Acrobat PRO.

[sophier81332197]

Hi

I am having the same problem. I have a year long subscription titled: "Acrobat Pro DC Subscription (one year, pre-paid)". I am trying to edit PDFs using 'Adobe Acrobat Reader DC' and I am being told I need to subscribe to be able to access this feature.

This is crazy! Can someone please explain how to fix this or alternatively give me a refund for my year long subscription which does not enable me to do anything.

Thanks!

[Bernd Alheit]

You must use Adobe Acrobat, not Acrobat Reader.

[heatherb2457918]

check your email from when you signed up, I just found a download button.

[davidw20715105]

I purchased Acrobat Pro DC subscription (one-year) 6-7 months ago and had very few issues with it other than the insane font incompatibility issues.

Now I am unable to EDIT PDFs. Is this is a Windows10 related issue?  I recently converted from Windows7 to Windows10. With Windows 7, I had no issues with "Edit PDF". After opening a file in what appears to be the normal program, I click on TOOLS. IT goes to the "Learn More", then takes me to a Subscription page. I am being asked to re-subscribe! Why? Something doesn't appear to be compatible. This is getting very frustrating!

If resetting Adobe Acrobat as the default is the issue, you would think this would happen automatically on the re-download. Can someone point me to a link that can fix this? Do I need to uninstall everything Adobe and re-install Acrobat Pro DC? HOW DO I DO THAT? I find Adobe website to be extremely unfriendly with troubleshooting. It should walk right through ans fix any Windows10 compatibility issues for paid subscribers. When I right click on a PDF file, highlighted option is "open with Adobe Acrobat Reader DC".  That opens the PDF file but going to TOOLS repeats the above. I appreciate real and meaningful help that will walk me through this to get to the program I am paying for. Thank you! 

[Test Screen Name]

you must run Acrobat Pro. Stop running Acrobat Reader. Use the START button to get the right app running, never mind double clicking on a PDF.

[BetsyMac]

I am having the same issue but using Acrobat Pro, paid version.

[try67]

Post your question in the Acrobat forum, then, with full details of the issue.

[Ripper331872761yhb]

Hi All,

If still persist this issue then kindly purchase this from our website and our website gives free delivery services : https://pyxis-solutions.co.uk/

[Test Screen Name]

Look at the app name when you are just about to edit (before you click Learn more). The app name is shown on the menu bar at the top, right next to the apple icon. It might say Acrobat or Acrobat Pro or Reader or Acrobat Reader or Adobe Reader or Preview or something else.

What does it say?