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R
Rishi5DE8
Participant
August 28, 2020
Question

If this message is not eventually replaced by the proper contents of the document, your PDF viewer

  • August 28, 2020
  • 2 replies
  • 4509 views

The pdf form is not opening and keep showing this error "If this message is not eventually replaced by the proper contents of the document, your PDF
viewer may not be able to display this type of document." Even though im im using the latest version of the reader. Please help

This topic has been closed for replies.

2 replies

radzmar
Community Expert
radzmarCommunity Expert
Community Expert
August 31, 2020

This "Please wait …"-page is the so called Shell-PDF that carries a XDP document. This is a XML-based template to render interactive forms in a PDF viewer. It's also known as XFA = XML Forms Architecture. Only PDF viewers like Adobe Acrobat / Reader for PC/Mac support XFA, all others only see that Shell-PDF.

T
Test Screen Name
Legend
August 28, 2020

I think you're on an Android or iOS tablet? This form can only be opened in Reader or Acrobat on Mac or Windows.

R
Rishi5DE8Author
Participant
August 28, 2020
It's not opening even in my pc to which i have adobe reader 9, 10 and
latest adobe acrobat pro.
T
Test Screen Name
Legend
August 29, 2020

Please show a screen shot from PC with this message IN THE READER OR ACROBAT WINDOW. Note that you cannot view it in a browser or email app.


Email app: Outlook for example. I repeat: Please show a screen shot from PC with this message IN THE READER OR ACROBAT WINDOW.

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