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This issue occurred on Adobe Acrobat and Adobe Reader 2019.021.20058. Is this bug? Or something specification is changed?
*It's not occurred on 2019.021.20056 and lower.
You can reproduce this issue by below.
1. Open this PDF file with Adobe Acrobat.
https://krwww.s3-ap-northeast-1.amazonaws.com/support/adobe/sample.pdf
*It's same with attachment file "sample.pdf".
2. Open JavaScript Debugger and execute "this.metadata". It return correct result below. This is same XMP metadata in the PDF file.
<x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="Adobe XMP Core 5.6-c016 91.163616, 2018/10/29-16:58:49 ">
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">
<rdf:Description rdf:about=""
xmlns:pdf="http://ns.adobe.com/pdf/1.3/"
xmlns:xmp="http://ns.adobe.com/xap/1.0/"
xmlns:xmpMM="http://ns.adobe.com/xap/1.0/mm/"
xmlns:dc="http://purl.org/dc/elements/1.1/"
pdf:Producer="Acrobat Distiller 4.0 for Windows"
pdf:Keywords="Tiger, Sample File, PDF, 
Other keywords..."
xmp:ModifyDate="2019-12-12T09:43:11+09:00"
xmp:CreateDate="2001-02-07T12:43:33Z"
xmp:MetadataDate="2019-12-12T09:43:11+09:00"
xmpMM:DocumentID="uuid:e078b573-fbb6-4975-ac4e-7ad8f5315af3"
xmpMM:InstanceID="uuid:85cb8a4b-48ea-4f72-92e8-78b01658b87f"
dc:format="application/pdf">
<dc:title>
<rdf:Alt>
<rdf:li xml:lang="x-default">Tiger</rdf:li>
</rdf:Alt>
</dc:title>
<dc:description>
<rdf:Alt>
<rdf:li xml:lang="x-default">Sample PDF</rdf:li>
</rdf:Alt>
</dc:description>
<dc:creator>
<rdf:Seq>
<rdf:li>Unknown</rdf:li>
</rdf:Seq>
</dc:creator>
<dc:subject>
<rdf:Bag>
<rdf:li>Tiger</rdf:li>
<rdf:li>Sample File</rdf:li>
<rdf:li>PDF</rdf:li>
<rdf:li>Other keywords...</rdf:li>
</rdf:Bag>
</dc:subject>
</rdf:Description>
</rdf:RDF>
</x:xmpmeta>
3. Lock this PDF by password and reopen it.
*Any password setting is OK. It's no influence for this issue.
You can downlod it from below. Owner password is "test".
https://krwww.s3-ap-northeast-1.amazonaws.com/support/adobe/sample-locked.pdf
*It's same with attachment file "sample-locked.pdf".
4. Open JavaScript Debugger and execute "this.metadata" again. It should same result with step 2 but return below. It is different with actual XMP metadata in the PDF file. It seems Adobe Reader regenerate this XMP metadata from Info dictionary. So some metadata are missing.
<x:xmpmeta xmlns:x="adobe:ns:meta/" x:xmptk="Adobe XMP Core 5.6-c016 91.163616, 2018/10/29-16:58:49 ">
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#">
<rdf:Description rdf:about=""
xmlns:dc="http://purl.org/dc/elements/1.1/"
xmlns:xmp="http://ns.adobe.com/xap/1.0/"
xmlns:pdf="http://ns.adobe.com/pdf/1.3/"
xmp:CreateDate="2001-02-07T12:43:33Z"
xmp:ModifyDate="2019-12-12T09:44:29+09:00"
pdf:Keywords="Tiger, Sample File, PDF, 
Other keywords..."
pdf:Producer="Acrobat Distiller 4.0 for Windows">
<dc:creator>
<rdf:Seq>
<rdf:li>Unknown</rdf:li>
</rdf:Seq>
</dc:creator>
<dc:description>
<rdf:Alt>
<rdf:li xml:lang="x-default">Sample PDF</rdf:li>
</rdf:Alt>
</dc:description>
<dc:title>
<rdf:Alt>
<rdf:li xml:lang="x-default">Tiger</rdf:li>
</rdf:Alt>
</dc:title>
</rdf:Description>
</rdf:RDF>
</x:xmpmeta>
1 Correct answer
Hi Kimikom,
Thanks for your time and patience thus far and for your cooperation.
The latest patch of Acrobat/Reader DC version 19.021.20061 Optional update, December 19, 2019 containing the fix is live now.
Please install the latest patch from the help menu of Acrobat/Reader > select check for updates.
Reboot the machine after installing the latest patch.
For detailed information about the latest patch, please refer to the Release Notes.
Please let us know if you experience any issues.
...
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Hi,
Thanks for reaching out to us for your concerns.
We've reported this to our Engineering Team and we'll get with a fix for this in our future updates.
We'll update you on this once done.
Let me know for any other concerns here.
Thanks
Ayush Jain
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Hi Kimikom,
Thanks for your time and patience thus far and for your cooperation.
The latest patch of Acrobat/Reader DC version 19.021.20061 Optional update, December 19, 2019 containing the fix is live now.
Please install the latest patch from the help menu of Acrobat/Reader > select check for updates.
Reboot the machine after installing the latest patch.
For detailed information about the latest patch, please refer to the Release Notes.
Please let us know if you experience any issues.
Also, please confirm that the issue is getting resolved or not after installing the latest patch.
Regards,
Anand Sri.
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Thank you for your quick update. I checked this issue is fixed!

