Missing font package

[johnc54376240]

I have a pdf file that requires a font package. Allowing Acrobat to take me to the url to download the font package results in a broken link.

http://cgi1.adobe.com/special/acrobat/pluginfinder/pluginfinder.cgi?type=LangPkg&name=Extd&os=Win&ve...

Could anyone give me some guidance on how to get the font package?

Thanks.

[AnandSri · Accepted solution]

Hello Johnc,

We're sorry for the trouble you have while installing the Font pack for Adobe Reader DC. Please use the following links to download and install the Font pack for Adobe Reader DC:

Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous)

Adobe - Adobe Reader : For Macintosh : Adobe Acrobat Reader DC Font Pack (Continuous)

What is the current dot version of Adobe Reader installed? To identify refer to Identify the product and its version for Acrobat and Reader DC

Is it a Mac or Windows machine?

Let us know how it goes and share your observation.

Thanks,

Anand Sri.

[johnc54376240]

Hi Anand Sri,

I am using Adobe Acrobat Reader DC version 2018.011.20055.

I installed the font pack, however, when I open a PDF file that uses that

font pack, Adobe Acrobat Reader DC crashes. I have the same problem with

multiple files.

Thank you.

Best regards,

John

[johnc54376240]

Re-installing Adobe Reader seems to have fixed the crashing issue. Thanks.

[Jimmy5F87]

Dear AnandSri,

The attached link seems broken, is there any updated links?

thanks!