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Barb0D45
Participant
October 25, 2020
Question

PDF files won't open on some websites

  • October 25, 2020
  • 3 replies
  • 1022 views

On some websites, like my banking, PDF files won't open. I have Microsoft 10 on my computer and use Edge as the browser. I've downloaded new version etc., PDF files on my computer open, just not from some websites. 

Thanks 

BR

This topic has been closed for replies.

3 replies

B
Barb0D45Author
Participant
October 25, 2020

Still haven't solved this issue on Microsoft Edge browser, but got what I was looking for on Google Chrome. 

try67
Community Expert
try67Community Expert
Community Expert
October 25, 2020

Don't open the file in your browser. Save it locally and then open it in Reader directly.

B
Barb0D45Author
Participant
October 25, 2020

Didn't work. Right click doesn't give option to save file, just "save link as". 

T
Test Screen Name
Legend
October 25, 2020

What happens instead?

B
Barb0D45Author
Participant
October 25, 2020

This is what shows up when I try to open the pdf. 

Adobe Reader Required

 

epost™ can’t find Adobe Reader on your computer.

If you have Adobe Reader installed, click here to view your message.

Adobe Reader is required to view and print epost™ PDF messages.

Adobe Reader is free software that allows you to view and print PDFs (Portable Document Files).

To download the latest version,

 

I have Adobe Reader on my computer have updated it, I can open pdf files I have saved.

T
Test Screen Name
Legend
October 25, 2020

This is something that some sites do, unfortunately. They test for Reader being built into the browser, but all browsers except one have stopped that! So they are out of date. You can try the one browser that works, if you're on Windows: Internet Explorer (not Edge).

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