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Participant
Oct 11, 2010 1:12 PM UTC
Answered

printing a pdf file prints to prn instead of printer

Hello,

When I open a PDF file and try to print, it prints to prn file and saves the file to desktop. Even though the correct printer is selected. If I right-click on the file and say print, it goes to the printer, but then i can't chose pages, it prints the whole document.

This only happened recently and until then it was printing fine, nothing that I know of changed.

any help?

thank you.

Bernd Alheit
Bernd AlheitCorrect answer
Community Expert
Oct 11, 2010 4:26 PM UTC

In the print dialog disable the entry 'Print to file'.

35 replies

Participant
Mar 21, 2025 12:06 PM UTC

Gracias. Solucionado el problema

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Souvik Sadhu
Legend
Apr 23, 2025 6:54 AM UTC

Hi @danny_daniel_5234,

 

Hope you are doing well.

 

Thanks for sharing about what worked for you.

Please feel free to add your upvote to the solution that worked. This helps future users to get the solution quicker through searches.


Regards,
Souvik.

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Participant
Dec 18, 2020 4:03 AM UTC

Yes, that works... But being a C, C++, C# , html/css/jscript coder myself, who has done UI work, I didn't have any patience with a UI that would assume by default that when I select "print" that I would want it sent to a file.Not at all my idea of intuitive.

But as acrobat dc is free and other pdf apps are also free and available, there was "no harm, no foul" to anyone.

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Participant
Oct 2, 2020 1:43 PM UTC

Thanks...  Saved my problem too!  But be sure to click on the "Advanced" button first!

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Participant
Jan 26, 2020 12:35 AM UTC

I have a HP printer and the print to file check box was un-checked so I removed the printer and then reinstalled it and problem solved dosent try to save as PRN any more.

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Participant
Jan 13, 2020 8:26 AM UTC

I am facing also same issue..now its working..:)

 

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Participant
Nov 17, 2019 4:32 PM UTC

Thank you. The inconvenienve solved out.

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Aug 16, 2019 3:26 PM UTC

If "print to file" is unchecked and it's still printing to a PRN file, and even other programs are doing it, then check your printer port. The printer I was using was set to use a FILE port. Changing it back to the original WSD or TCPIP or USB port will fix it.

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Participant
Mar 8, 2020 4:40 PM UTC

This did it for me. Printers and scanners >click your printer > Manage > Printer properties > ports tab > wsd

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Participant
Jun 21, 2020 6:08 PM UTC

Worked for me as well.  I didn't have the manage option but after going into advanced, ports, I was able to change it from Print to File to wsd, thanks again1

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Jan 17, 2016 9:18 PM UTC

nevermind I found it it works..........

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Jan 17, 2016 9:08 PM UTC

That solution does not work for me.  There is not print to file in my HP print dialog file

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Bernd Alheit
Community Expert
Bernd AlheitCommunity ExpertCorrect answer
Community Expert
Oct 11, 2010 4:26 PM UTC

In the print dialog disable the entry 'Print to file'.

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Participating Frequently
Oct 26, 2011 3:15 PM UTC

That did it!  Thanks!

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