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Question

Problem with installation and Windows Installer package

Forum|Forum|7 years ago
November 3, 2018
2 replies
8009 views

Hi.

I´m having some trouble with the Adobe Acrobat Reader DC installation. I recently tried to update to the newest version, but it failed, so I uninstalled the program and downloaded the newest version. But when the installation it´s about to finish (90%), it stops and this message appears:

There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action InstallWebResources, location: C:\...\RdrServicesUpdater.exe, command: 19.008.20071

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Participating Frequently

Do you have 64bit or 32bit system?

You need to install appropriate one for your system.

Andrew_LongAuthor

Participant

64bit, but it didn't work. And after trying the update for 64bit, I tried the 32bit just in case. The result was the same.

Participating Frequently

Please use this link, select your exact system and try again.

https://support.microsoft.com/en-in/help/2999226/update-for-universal-c-runtime-in-windows

There is no way around it except installing older version from Adobe FTP site.

Participating Frequently

Please check out this solution-

Re: A newer version is installed, 1722 error

Andrew_LongAuthor

Participant

I tried to install the KB2999226-x64 update, but it´s not possible. It says something like: The update is not applicable to the system