Skip to main content
A
adamm54424145
Participant
October 12, 2018
Answered

Quick print in Outlook 365 and Adobe reader opens

  • October 12, 2018
  • 12 replies
  • 21300 views

Hi,

I'm having an issue where if I click quick print on a pdf in Outlook 365 it opens adobe reader, is there anyway to turn this feature off as it is very frustrating when you have a number of PDF's to print.

I've done some research online and it seem's I'm not the only person who encounters this issue and it looks like it is an ongoing issue that has been going on over a number of years, could someone please advise?

    This topic has been closed for replies.
    Correct answer Meenakshi_Negi

    Hi All,

     

    Thank you for being so patient.

     

    We have released an update for the application that includes the fix. Please update the application to the latest version.

    In the application, go to Help menu > Check for updates.

     

    You may check more information on updates on the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

     

    Let us know how it goes.

     

    Thanks,

    Meenakshi

    12 replies

    Meenakshi_Negi
    Meenakshi_NegiCorrect answer
    Legend
    August 10, 2022

    Hi All,

     

    Thank you for being so patient.

     

    We have released an update for the application that includes the fix. Please update the application to the latest version.

    In the application, go to Help menu > Check for updates.

     

    You may check more information on updates on the following page: https://helpx.adobe.com/acrobat/release-note/release-notes-acrobat-reader.html.

     

    Let us know how it goes.

     

    Thanks,

    Meenakshi

    A
    Anonymous
    August 24, 2022

    Hi Meenakshi, 

     

    I just tested it and it appears to be resolved. 

     

    Thanks for your hard work. 

     

    Meenakshi_Negi
    Meenakshi_Negi
    Legend
    August 24, 2022

    You are welcome! Glad to know it worked for you.

    Let us know if we can be of any help.

     

    Thanks,

    Meenakshi

    MIS_Support
    MIS_Support
    Participating Frequently
    August 4, 2022

    The update to this is in the thread I posted above.  Adobe is following and replying in that thread, not this one.

    U
    UHAT Technology
    Participant
    August 4, 2022

    Same issue with no fix. Latest update to Adobe

    C
    ChristopherRBaker
    Participant
    August 3, 2022

    Replying to show that this is an issue that many Help Desk / Support personnel are having to deal with. Please fix. 

    M
    Madmanali25506603lgh7
    Participant
    August 3, 2022

    Agree get calls from customers today since atleast the 27th of July with this issue.

    MetsFaninCa
    MetsFaninCa
    Participant
    August 1, 2022

    im experiencing this issue too...replying so hopefully i can be alerted when there is a fix.

      Meenakshi_Negi
      Meenakshi_Negi
      Legend
      July 22, 2022

      Hi All,

       

      The team is actively looking into this issue and working on the fix.

      We will share the information once the fixed version will be available.

       

      Thanks,

      Meenakshi

      L
      lee25354419frz7
      Participant
      July 25, 2022

      Any update? This is very annoying. Also, the "save as" button is grayed out now.

      D
      defaultdfl3pwil5u4k
      Participant
      July 20, 2022

      We have also the same problem with version 2022.001.20169. Annoying for the users trying to quick print a pdf attachment

      Please fix it as soon as possible. Thank you!

        R
        ReDaHol
        Participant
        July 20, 2022

        We have the same problem with version 2022.001.20169. Please fix it as soon as possible. Thank you!

          MIS_Support
          MIS_Support
          Participating Frequently
          July 22, 2022

          Please report this in this thread...

          Adobe stays open after quick print - Adobe Support Community - 13068306

          A
          Anonymous
          July 19, 2022

          This is also happening on verion Adobe Acrobat Reader DC 22.00.1.20169.0. This is the latest version Adobe has released as of 7-19-2022. Do we know when you may implement a fix for this?

            Meenakshi_Negi
            Meenakshi_Negi
            Legend
            July 19, 2022

            Hi Aaron,

             

            Thank you for reaching out.

             

            The team is aware of this issue and investigating this further.

            We will inform you once we get any update from the team.

             

            We appreciate your patience.

             

            Thanks,

            Meenakshi

              Show more replies
              Terms & ConditionsAccessibility statement
              Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices