QuoVadis The selected Certificate has errors: Invalid policy constraint

[Muhamed Nur5FF8]

In advance: unfortunately, the existing posts on the forum have not necessarily helped me, so I'm looking for help. At Deutsche Bank we are in the process of accepting signatures from a business partner. However, lately the message "the slected certificate has errors: Invalid Policy constraint" appears in Adobe Acorbat Reader.

In the following screenshot you can see the details. The root certificate is from QuoVadis Root CA 3 G3. I see that the OID of the Root CA and the intermediates certificate do not match, is that correct? Is that the reason why the error message is displayed? How can I solve the problem or what exactly do I have to do?

[Amal.]

Hi Muhamed Nur

Hope you are doing well and sorry for the trouble. As described, you re getting the message saying the selected certificate has errors: Invalid Policy constraint

Please check out the correct answer marked in the similar discussions listed below and see if that works for you:

https://community.adobe.com/t5/acrobat/previously-valid-signing-certificate-shows-invalid-policy-con...

https://community.adobe.com/t5/acrobat/signature-is-invalid-invalid-policy-constraint-certificate-fr...

Hope it will help

Regards

Amal