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Necromanthus
Necromanthus
Participating Frequently
September 18, 2013
Question

Reader 11.0.4 on Windows XP SP2

  • September 18, 2013
  • 1 reply
  • 25103 views

I had no problems installing the previous 11.0.3 Reader on a few computers with Windows XP SP2.

I cannot update them to 11.0.4 (the installer crashes during the installation process).

I tried both "lite" and "full" ( http://get.adobe.com/reader/enterprise/ ) installers.

On the other hand, now I see a strange limitation in http://get.adobe.com/reader/otherversions/

Windows XP SP2 / English / Reader 9.5

11.0.3 runs perfect on all the computers with Windows XP SP2.

Why did you (Adobe) made these changes and what is the meaning of downgrading from 11.0.3 to 9.5?

cheers

    This topic has been closed for replies.

    1 reply

    pwillener
    pwillener
    Legend
    September 18, 2013

    Not much modern software is really compatible with XP-SP2; most do require SP3.

    I don't know why 11.0.3 ran on XP-SP2; see the system requirements at http://www.adobe.com/products/reader/tech-specs.html

    Necromanthus
    NecromanthusAuthor
    Participating Frequently
    September 18, 2013

    Pat Willener wrote:

    Not much modern software is really compatible with XP-SP2; most do require SP3.

    I don't know why 11.0.3 ran on XP-SP2; see the system requirements at http://www.adobe.com/products/reader/tech-specs.html

    Hi Pat,

    You did not answer to my questions.

    Anyway, XP SP-2 is the most popular (and the best) OS in the entire IT history.

    Even now, after 12 years, it hits 16-20% of the market.

    That's why it's critical for any serious company (including Adobe) to keep the backward compatibility for its products.

    For your information, I run Flash CS6 (up to date) and 3DS Max 2013 on XP SP-2.

    Not a single issue!

    I'm talking about 2 development dual-boot computers (XP SP2 32bit / Win 7 Pro 64bit).

    A piece of advice to the Adobe Acrobat dev team:

    Fix the 11.0.4 installer and make it work on XP SP2.

    I bet you don't want to lose a significant "slice" of potential customers.

    cheers

    pwillener
    pwillener
    Legend
    September 19, 2013

    As you probably know, I am not an Adobe employee, I am merely a user with a decorative MVP badge.  I do not know why 11.0.4 no longer installs on XP-SP2.  Have you tried the update patch (http://www.adobe.com/support/downloads/detail.jsp?ftpID=5637) instead of the full installer?

    As for XP-SP2: when XP-SP3 was released in 2008 I found it significantly faster than previous service packs, so I immediately updated everyone in the company I worked then.

    I think (but I have no recent statistics) that SP3 is far more spread than SP2, but that hardly matters much, as Microsoft is about to pull the plug on SP3 within the next half year.

    But I am pretty sure that Adobe will continue to support Windows XP, as it remains very popular in home and corporate environments.

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