Save files as PDF not Chrome HTML Document (.pdf)

New Here ,
Feb 13, 2017 Feb 13, 2017

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Does anyone know why my Adobe suddenly started saving all my "PDF's" as Chrome HTML Documents?  How can I fix this?!>!

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General troubleshooting, Windows

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correct answers 1 Correct Answer

New Here , Jun 13, 2017 Jun 13, 2017
Hi, I faced the same problem: Here is how I got on top of it:1. On Windows 10: Click on MS icon on left corner of the task bar (4 rectangles or windows sign)2. Right click > Control panel > Control Panel\Programs\Default Programs\Set Associations3. Sort by Description (Other available options are Name, Current Default)4. You will notice that the (Adobe Acrobat Document) PDF files have been associated with Chrome html or other similar file types like firefox etc5. Click any one file name which is...

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Adobe Employee ,
Feb 13, 2017 Feb 13, 2017

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Hi Larryh69182467,

It could be a possibility that the default app for pdf file has been changed.

Right Click on any pdf in your computer > Open With> Choose Another App> Select Adobe Reader (Select Check box "Always Use this App to open .pdf files)

Check the pdf's again .

Let us know if that doesn't help.

Regards,

Akanchha

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Community Beginner ,
Jul 26, 2018 Jul 26, 2018

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Remove the Adobe Reader Extension from Chrome if you have it. It has a setting that converts PDF files to HTML on download.

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Adobe Community Professional ,
Jul 26, 2018 Jul 26, 2018

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Where can you see a Adobe Reader Extension for Chrome?

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Community Beginner ,
Jul 27, 2018 Jul 27, 2018

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Type chrome://extensions/ on the address bar and it will take you to the Extensions menu, if you see the Adobe Reader Extension there just click remove

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Adobe Community Professional ,
Jul 27, 2018 Jul 27, 2018

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There is no Adobe Reader extension.

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Community Beginner ,
Jul 27, 2018 Jul 27, 2018

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then you have a different problem, sorry 😕

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Adobe Community Professional ,
Jul 27, 2018 Jul 27, 2018

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I have no problems. There doesn't exists a Adobe Reader extension for Google Chrome.

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New Here ,
Jan 30, 2020 Jan 30, 2020

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worked perfectly thanks

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New Here ,
Oct 08, 2020 Oct 08, 2020

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Yes. It helped a lot. Thanks. Got back as pdf files.

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New Here ,
Apr 06, 2017 Apr 06, 2017

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It did not help.

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Most Valuable Participant ,
Apr 06, 2017 Apr 06, 2017

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What are you saving them from? Are these files that you are opening in Adobe Reader and saving or are they documents online that you are opening in Chrome and saving?

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New Here ,
Jun 04, 2017 Jun 04, 2017

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I am UNABLE to change Chromes protocols. It saves every document be it a .pdf or a .doc as a chrome page. Do I need to use a different web browser to stop this from happening? Figures Google would F-Up a good thing by acting like a religious cult and crap UGH!! 

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Most Valuable Participant ,
Jun 04, 2017 Jun 04, 2017

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There is really no such thing as a Chrome PDF. Or an Adobe PDF. The key thing to realise is that Windows  looks at the file name to see what it ends with and decides what kind of file it is. So every file whose name ends .pdf is always described the same and opens the same App. So this isn't happening when a PDF is saved, it already happened. Changing the default app, as the first app describes, should fix it unless Chrome changes it right back, which is possible. Or, you didn't check the right "always use this app" box.

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New Here ,
Jun 07, 2017 Jun 07, 2017

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search for defaults in the windows search  and open DEFAULT APP SETTING and there in the end u can see the CHOOSE DEFAULT APPS BY THE FILE TYPE click on that ...... and wait for 10-15 sec for the results of all extentions ... after that search for the .pdf file type and there u can choose the default app as adobe reader... done thats all!!!! i hope this helps...

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New Here ,
Aug 16, 2018 Aug 16, 2018

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Boom.  Thanks so much for this!

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New Here ,
Sep 15, 2019 Sep 15, 2019

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Thank you @shubhampotter! This worked to fix it!

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New Here ,
Apr 06, 2020 Apr 06, 2020

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great answer! thank you.

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New Here ,
Aug 02, 2020 Aug 02, 2020

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Hello, I tried this, and downloaded a free adobe to my computer. chose it as my default for pdf downloads on chrome. unforturnately it didn't work, and document appears as "invalid document" when i try to save it. so I switched back to save as chrome html, and now I can't save anything! not sure what went wrong. but now i'm worse off. 

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New Here ,
Jun 13, 2017 Jun 13, 2017

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Hi, I faced the same problem: Here is how I got on top of it:

1. On Windows 10: Click on MS icon on left corner of the task bar (4 rectangles or windows sign)

2. Right click > Control panel > Control Panel\Programs\Default Programs\Set Associations

3. Sort by Description (Other available options are Name, Current Default)

4. You will notice that the (Adobe Acrobat Document) PDF files have been associated with Chrome html or other similar file types like firefox etc

5. Click any one file name which is the 'errant file type'

6. Click on the Change Program button which will open a fresh Dialogue box

7. Say OK, Save, and exit.

8. Wait for 15-20 secs, (could be longer if you have many many files to be reset).

9. Go back and open any file which was previously acting funny and Voila! it is all set and you are back to the normal world!

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Community Beginner ,
Jun 25, 2017 Jun 25, 2017

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Thank you!  I'm not the OP, but had the same issue and this fixed it - you're awesome!

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New Here ,
Jul 29, 2017 Jul 29, 2017

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@krishnaa0205

I ran into this same issue when I switched to Windows 10. But it was only with the Chrome browser and not Firefox. I would save a pdf from Chrome and it would save it with a .pdf extension and look like it was a pdf but when attempting to open the file, Adobe program would state the file was in the incorrect format or the file was corrupt.

Your instructions were the only thing that worked. Even though the .pdf file type was already set to the correct program, I re-set it to the Adobe program again and now it works. Thank you so much for posting this. Such an odd quirk that was causing me issues.

Thanks,

Cindy

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New Here ,
Oct 03, 2017 Oct 03, 2017

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First THANK YOU for a real solution (as long as Chrome /Google doesn't decide to hijack my system again. 

I can't believe Google/Chrome has this known issue since 2015 and earlier.  Bottom line, they just want everyone to accept their new HTML links to a document using their Chrome PDF viewer.  "Once you open the HTML link it is the PDF document you are seeing..."  Such a crock because if you try to "upload" their HTML link you get an error message (because it is NOT the PDF document.)  So I can see my PDF's but I can't upload them to other service providers (like dropbox, or PostImage.org etc)

If Google changes this setting back (like after an update or something) I will dump all my Google platforms, not just Chrome.  I can't believe they are not allowing me to save a file type to my OWN HARD DRIVE in the format I wanted. (not the G cloud)

Thanks for your help...

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New Here ,
Oct 10, 2017 Oct 10, 2017

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Well, I just followed Krishnaa0205 s instructions and  it worked pretty well for me !

     Thanks 

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New Here ,
Oct 30, 2017 Oct 30, 2017

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Hello Larry,

This is not working for me, I am doing what your instructions say and I can see the program changing to Adobe but I still cannot open the files. For example, I have received an email attachment when I try to open it, it shows with the Adobe symbol and name is lodgement certificate...html but it still is not opening. When I click on the view button (instead of download) the message says

Unable to view 'LodgementCertificate(Owner)for8515917.pdf'

[38445] A failure occurred in the document conversion process. The document cannot be viewed at this time.

Can you help me?

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