Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

SAYS I NEED AN ASIAN LANGUAGE FONT PACK. I AM NOT ASIAN

New Here ,
Mar 12, 2018 Mar 12, 2018

I just purchased a new Epson Workforce Pro WF-4720 printer. When I create a PDF file and click to open the file I get the following message:

A font package is required to correctly display this page. Check OK to direct your browser to download the add-on from adobe.com

When i clcik OK I get the following message:

Welcome to the Extended Asian language font pack for Adobe Acrobat Reader DC set up.

I AM NOT ASIAN. I speak and write in English.

How do i get rid of this message???

4.9K
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 12, 2018 Mar 12, 2018

Did you install the language font pack?

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Mar 12, 2018 Mar 12, 2018

It has nothing to do with whether you're "Asian" or not. Your scanner is using a font that's not available in your installation, so you're being prompted to install it. That's it. If you don't want that to happen contact Epson and ask for a solution.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Apr 30, 2018 Apr 30, 2018
LATEST

I had same issue.  Font download fails repeatedly so I can’t proceed. When I called Eoson, i was told to contact Adobe.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines