Sheet music notes won't print

New Here ,
Jan 16, 2020

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Hi,  

I'm using Adobe Acrobat Reader DC.

I just downloaded some sheet music.  When I go to print out one page,  the noteheads won't print.   8th note excercises; all the 8th note noteheads are missing.  Can someone advise how to fix this?

Much obliged,

Scott

 

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Adobe Employee ,
Jan 16, 2020

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Without some additional information (such as OS and printer model including PDL used such as PostScript, PCL, etc.) and posting a sample PDF file that exhibits this problem when printing, there is precious little that anyone here (or anywhere) can do to assist you.

 

                  - Dov

- Dov Isaacs, Principal Scientist, Adobe

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bixntram AUTHOR
New Here ,
Jan 17, 2020

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 Well, thanks, I guess.  Your response sounds a bit rude, but I still hope you'll help me resolve this.

 

OS:  Mac Mojave 10.14.6

Printer:  Hewlett Packard Laser Jet Pro M 1212nf

I don't know what the acronym PDL is; please clarify?

Adobe would not let me print the document as a PDF to my desktop, but told me to save it to file, so I saved it as a document.  However, I don't see any option to attach it here, and I couldn't even drag and drop it as a screen shot.

I updated to Mojave a few weeks ago.  Before that I was able to print a sheet music document from the same source.  Could this be the problem?

 

Thanks,

Scott

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New Here ,
Nov 19, 2020

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Hi Scott.  Try opening it with Preview.  Right click on the file and use "open with" and select the Apple app that comes with the OS called Preview.  Print from there.  I have see Adobe DC do this same thing to random files I save out as a PDF from Sibelius.  And I do mean random: I save out all my sheet music using the exact same font set, sizing and workflow.  If printing right from Preview doesn't do it, try exporting it from Preview as a TIFF file and then open and print that.  You can try with Preview or any TIFF reader.  I know that defeats the whole purpose for a PDF file, but perhaps a lesser scientist than Dov at Adobe will emerge to keep the format relavant to musicians.

Hope that helps,

Bill

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New Here ,
Dec 18, 2020

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Thanks Bill! Finally this problem is solved. Thanks to you. I've searched for a solution everywhere and I don't think I am alone. I really hope that I can continue printing score sheets that I have developed in Sibelius from Adobe Acrobate in the fututre, but now it doesn't look so due to the very low engagement Dov at Adobe seems to have in this matter. 

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New Here ,
Feb 24, 2021

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Sure thing, gotta make it work somehow.

Gotta love the handle Bixntram too.

Just bought this vintage '47 set of 78s:

bixntram1.png

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