Sheet music notes won't print

[bixntram]

Hi,  

I'm using Adobe Acrobat Reader DC.

I just downloaded some sheet music.  When I go to print out one page,  the noteheads won't print.   8th note excercises; all the 8th note noteheads are missing.  Can someone advise how to fix this?

Much obliged,

Scott

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[Dov Isaacs]

Without some additional information (such as OS and printer model including PDL used such as PostScript, PCL, etc.) and posting a sample PDF file that exhibits this problem when printing, there is precious little that anyone here (or anywhere) can do to assist you.

                  - Dov

[bixntram]

 Well, thanks, I guess.  Your response sounds a bit rude, but I still hope you'll help me resolve this.

OS:  Mac Mojave 10.14.6

Printer:  Hewlett Packard Laser Jet Pro M 1212nf

I don't know what the acronym PDL is; please clarify?

Adobe would not let me print the document as a PDF to my desktop, but told me to save it to file, so I saved it as a document.  However, I don't see any option to attach it here, and I couldn't even drag and drop it as a screen shot.

I updated to Mojave a few weeks ago.  Before that I was able to print a sheet music document from the same source.  Could this be the problem?

Thanks,

Scott

[billm61457752]

Hi Scott.  Try opening it with Preview.  Right click on the file and use "open with" and select the Apple app that comes with the OS called Preview.  Print from there.  I have see Adobe DC do this same thing to random files I save out as a PDF from Sibelius.  And I do mean random: I save out all my sheet music using the exact same font set, sizing and workflow.  If printing right from Preview doesn't do it, try exporting it from Preview as a TIFF file and then open and print that.  You can try with Preview or any TIFF reader.  I know that defeats the whole purpose for a PDF file, but perhaps a lesser scientist than Dov at Adobe will emerge to keep the format relavant to musicians.

Hope that helps,

Bill

[fredriks61418011]

Thanks Bill! Finally this problem is solved. Thanks to you. I've searched for a solution everywhere and I don't think I am alone. I really hope that I can continue printing score sheets that I have developed in Sibelius from Adobe Acrobate in the fututre, but now it doesn't look so due to the very low engagement Dov at Adobe seems to have in this matter. 

[billm61457752]

Sure thing, gotta make it work somehow.

Gotta love the handle Bixntram too.

Just bought this vintage '47 set of 78s:

[kcpsm]

Thanks Bill... I was  having the same issue printing on two different Macs  running OS 13.3.1 to THREE different printers (Epson and Sharp) with  no luck and your advice saved the day... THANKS!!!!

[Sharny32478616ekgx]

Hello all, I now have this same problem - just started a few months ago. No idea why! But I tried your workaround using Preview>TIFF and this has not worked for me - I even tried converting to jpg and of course to no avail. Am I perhaps missing something? I am on Apple Mac.

Sincerely

Sharny

[fredriks61418011]

Hello Sharny! I use Sibeilus and have encountered the same problem as you describe. But this tips solved the problem for me. I works like charm now.

https://www.scoringnotes.com/tips/fix-printing-problems-with-sibelius-pdfs-and-acrobat/

[Alisa36800966skws]

I agree with the frustrated Sibelius users below who can't print their pdf files of their music. This is the result I get when I try to print from my iMac through my HP Officejet Pro 6978. Fortunately, Staples is able to print them okay, but at home? No can do, and don't have time to seek a solution right now as I am writing a huge show with a deadline within a few days. Needed to vent here for the time being.  

[Meenakshi Negi]

Hi Alisa36800966skws,

Thank you for reaching out, and sorry about the delay in response.

Please let us know if you are still experiencing this behavior. If yes, are you printing the PDF with Acrobat or via another application?

Would you mind sharing the PDF with us? If using Acrobat, please share the screenshot of the print window with the options you select to print it. 

Share the application and OS version number.

Thanks,

Meenakshi

[default7stmwqnq1423]

I have exactly the same problem. No note heads when printing. Very little help from Adobe. I have a Hewlett Packard Laserjet Pro. It seems that engaging with any kind of computer technology these days is an endless, frustrating porocess of problem solving. I will try the suggested work arounds. Thanks!

[defaults0gt5ls6758g]

Thanks for this! The workaround...all around worked!

[Samuel33715366wvru · Accepted solution]

I right clicked it and went to "open with" Microsoft Edge and it printed fine. Must be an Adobe Problem