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brilliant_Shimmer98A1
Participant
May 16, 2020
Question

Sync not working on PC for Adobe Acrobat Reader DC

  • May 16, 2020
  • 1 reply
  • 1315 views

Documents saved on the document cloud on PC are synced on my Phone. But if I make any changes to the PDF and save it back on the cloud through my phone, it is not synced on my PC application. Also, there is no "refresh" or "sync" option on the PC application for manual syncing.

 

NOTE: However, when I login to the cloud through broswer, all updates files are shown no matter from what device.

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1 reply

P
Adobe Employee
poorvis54079495
Adobe Employee
May 19, 2020

Hi,

Can you please try relaunching your application on PC. Then reopen the pdf from Document Cloud (make sure you are connected to internet). There is no explicit sync option, just reopening the pdf should help. 

Kindly let us know if that works

 

Regards,

Poorvi

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