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Unauthorised Deduction from bank

New Here ,
Jan 29, 2018 Jan 29, 2018

I learned this morning when I checked my bank account that a fee of 45.00 was deducted for the use of adobe reader on my phone. How can this happen if there was a free trial?

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New Here ,
Jan 29, 2018 Jan 29, 2018

I did not request this for my phone. Explanation please.

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Adobe Employee ,
Feb 08, 2018 Feb 08, 2018
LATEST

Hi Riteah,

Sorry for the delay in response.

Adobe Acrobat Reader mobile application is a free service.

So, there is no trial for this application as it is free of cost.

Could you please share your email address with us in a private message that you used in this application. We will check it on our end.

Please refer the steps mentioned here to send a private message: How Do I Send Private Message

Note: Please do not share your email address or any personal details here in the forum.

Regards,

Meenakshi

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