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Updating Adobe Reader 10.1.10 to 10.1.16 failed with error "1642"

New Here ,
Feb 03, 2020

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i am having Windows 10 machine with Hebrew language. I am having Adobe Reader X (10.1.10) and trying to update to Adobe Reader X (10.1.16) . But the update installation got failed with error code 1642 with message "The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade." How to fix this issue?

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Updating Adobe Reader 10.1.10 to 10.1.16 failed with error "1642"

New Here ,
Feb 03, 2020

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i am having Windows 10 machine with Hebrew language. I am having Adobe Reader X (10.1.10) and trying to update to Adobe Reader X (10.1.16) . But the update installation got failed with error code 1642 with message "The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade." How to fix this issue?

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Installation

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331

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Most Valuable Participant ,
Feb 03, 2020

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Check your update is for the right language. 

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New Here ,
Feb 03, 2020

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The Update is common for all language.

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Most Valuable Participant ,
Feb 03, 2020

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Did you install 10.10 yourself? Maybe it was a custom install (which would need a custom update made by the same person)

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New Here ,
Feb 03, 2020

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Yes i installed it myselft not a custom install

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Adobe Employee ,
Feb 03, 2020

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Why specifically 10.1.16? It is not latest version.

You can try one of the patches from ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.16/misc/

or find latest at ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/

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New Here ,
Feb 19, 2020

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For the Free Version of Adobe Reader X, the update 10.1.16 is the latest. Yet it failed with issue.

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