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Nicolas22
Participant
July 6, 2020
Question

Using WACOM Sign Pro with Adobe Acrobat Reader DC

  • July 6, 2020
  • 2 replies
  • 4701 views

Hello,

 

I would like to use WACOM Sign Pro with Adobe Acrobat Reader DC. I have installed the Wacom-signpro-Acrobat-Plugin-x86-116 and followed the instruction QSG for sign pro plug-in for Adobe Acrobat. When I try to create a certificate I get the following message :

 

"Impossible de créer cette signature. (Impossible to create this signature)

Error at File: c:\jenkins\workspace\acrobat plugin\cpp\acropihandler.cpp , Line: 404 exception: Error creating signing certificate:
CertAddCertificateContextToStore failed

Error = 50"

 

Thanks for reading, could you help me ?

 

Nicolas.

    This topic has been closed for replies.

    2 replies

    S
    sarahw84615659
    Participant
    August 18, 2023

    Unfortunately, the link above is no longer working - but you can find the same information here: https://developer-support.wacom.com/hc/en-us/articles/14067541482775-Unable-to-add-a-signature-using-the-sign-pro-PDF-plug-in-for-Acrobat-Reader. And updated installation guide is also attached.

    G
    Geoff25721583wosm
    Participant
    August 19, 2022

    It's probably a bit late now, but have you seen this FAQ:

    http://developer-docs.wacom.com/faqs/docs/q-app/app-signpro-plugin#unable-to-add-a-signature-using-the-sign-pro-pdf-plugin-for-acrobat-reader

     

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