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Participant
May 16, 2020
Question

Why must I sign-in in order to print an Adobe Acrobat DC document?

  • May 16, 2020
  • 1 reply
  • 2671 views

All of a suddent Adobe requires me to sign-in to Adobe or Google or Apple in order to print an Adobe PDF document? When I select the Adobe PDF document to print it launches as normal and presents on the computer screen. Then a second dialogue box shows up and it is a requirement to sign-in to either Adobe or Google or Apple. Never seen this before. When I click out of the sign-in box it closes and then a moment later the Adobe PDF document that I intend to print also closes. I own this copy of Adobe Acrobat DC. How to solve this problem?

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1 reply

Legend
May 16, 2020

Do you have Acrobat Pro or Acrobat Reader? What exact version (like 2016.234.55667, not “latest” please)? Subscription or perpetual license (if paid)?

Participant
May 18, 2020

Hello Test Screen Name: We have the Adobe Acrobat Pro DC product. Version is 20.9.20063.54258. Subscription. Please advise. Thank you.