www.adobe.com/go/pdf_forms_configure

[stevend49152838]

I am getting this. How do I install on my PC:

The document you are trying to load requires Adobe Reader 8 or Higher.  You may not have Adobe Reader installed on your viewing environment may not be properly configured to use adobe reader

For information to install

www.adobe.com/go/pdf_forms_configure

How do I do this?

[pwillener]

What is your installed Reader version?

Are you using a browser that uses its own PDF viewer (Chrome, Firefox) instead of the Adobe PDF plugin?

[stevend49152838]

how can tell that? im a rookie?

[pwillener]

What is your operating system?

[stevend49152838]

where can i find that?

[pwillener]

Surely you know if you are on a Windows computer or on a Mac.

[stevend49152838]

Yes, LOL windows.

[pwillener]

Ok, back to my earlier questions...

What Reader version do you have installed?  Open Control Panel, then Programs & Features, under 'Adobe Reader' or 'Acrobat Reader' it should tell you the installed version number.

What browser are you using: Internet Explorer?  Firefox?  Chrome?  Opera?  other?

[stevend49152838]

11.0.10

Explorer

[pwillener]

Ok, now let's check if the Adobe PDF Reader plugin is enabled.

On Internet Explorer click Tools, then select Manage Add-ons.

On the Manage Add-ons panel, select Show: All add-ons.

Now, under Adobe Systems, Incorporated, you should see Adobe PDF Reader; does it say Enabled under the Status column?

[pwillener]

Your reply is empty!

[stevend49152838]

There was no adobe in that screen.

[pwillener]

Are you sure you changed Show: to All add-ons?

[stevend49152838]

Yes...only seeing Canon Inc, Microsoft corporation, microsoft windows third party, no availabe as sections. this is on Explorer. I do also use Chrome on my computer.

[pwillener]

That is strange!

Try to repair Adobe Reader: open Reader (from the desktop shortcut), then under the Help menu select Repair Installation.

[pwillener]

P.S. make sure that Internet Explorer is closed when you do the repair.

[stevend49152838]

Taking forever after shutdown stuck at 30% updated for a while

Sent from my Verizon Wireless 4G LTE DROID

[stevend49152838]

im back...still don't see it.

[pwillener]

Very weird; I have no explanation for this.

What Internet Explorer version are you using?  [Help | About Internet Explorer]

What happens when you click on this link: http://helpx.adobe.com/pdf/adobe_reader_reference.pdf ?

[stevend49152838]

Thanks for your help. Maybe something my computer guy put on my computer to restrict it? I'll call tomorrow

Not sure what Internet Explorer

I am in Chrome now and that link opens up fine as a Pdf file. I never have problems opening.

[pwillener]

Chrome does not use the Adobe Reader plugin.

[stevend49152838]

Explorer 11

11.0.9600.17690

update version 11.0.17

[pwillener]

Did you try to open my link in Internet Explorer?  What exactly happens when you do that?

[stevend49152838]

I have mozilla firefox on my machine.